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Files not recognised

New Here ,
May 23, 2018 May 23, 2018

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Hi all,

So, I use Lightroom and Photoshop on my Mac book pro and Photoshop has just decided not to recognise any files thatI try to open. Any ideas?

Many thanks,

Steve.

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Adobe
Community Expert ,
May 23, 2018 May 23, 2018

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Please read this (in particular the section titled "Supply pertinent information for quicker answers"):

https://forums.adobe.com/docs/DOC-7044

What have you done for trouble-shooting so far?

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

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