Audio not working with AVI file

[Finlay Films]

Hi there,

As shown below, I added an AVI file but I cant get the audio to work, not quite sure what I'm doing wrong here??

[AndreaSun]

Hi, the video does not feel if you do read it from Premiere in the timeline?

If so, do you feel it on the program monitor instead?

Can you give some more details? In this way I can not tell you what I think.

Meanwhile, have you tried to go out, restart the car and come back?

[John T Smith]

That looks like you have the audio on an inactive track 2 instead of the active track 1

Source Patching https://forums.adobe.com/thread/2191265 with FAQ links

-and another FAQ that may help https://forums.adobe.com/thread/2226408

[Shivangi_Gupta · Accepted solution]

Hi Fintang,

Sorry for your issue. I understand that you are not getting any audio waveform after creating a sequence with AVI files.

Thanks for replying John T Smith​

• Have you tried the suggestions provided by John T Smith ?
• Please share a screenshot of the audio hardware preferences. FAQ: How do I capture and post a screen shot or video?  The path is: Preferences > Audio Hardware
• Additionally, share the media file properties' screenshot. Select the file in Project panel > Right click > Select Properties.
• Have you tested other formats?
• Where have you saved the AVI files? Please change the media file location and then try to import and create a new sequence.

Let us know if it works.

Thanks,

Shivangi

[Finlay Films]

Thank you Shivangg. Changing the media file location worked for me!

[Shivangi_Gupta]

Happy to help

Regards,

Shivangi

[Ann Bens]

Alt click on audio first the right click and Enable.

[Finlay Films]

Hi Shivangi,

Sorry to bother you again but I have a new problem; as you can see from the below screenshot, there on no preview image or audio?

[Ann Bens]

Your assets are offline: relink.

Relinking offline media in Premiere Pro

[Shivangi_Gupta]

Hi Fintang,

I agree with Ann Bens

You need to link the media for getting the playback.

Thanks,

Shivangi

[Finlay Films]

Hi Shivangi,

I have relinked it but it is saying the file format is not supported? Is an .AVI file not supported??

Thanks

Fintang

[Ann Bens]

If you are on a mac then yes its no longer supported.Future versions of Premiere Pro will no longer support Quicktime 7 era formats and codecs

[Finlay Films]

Thanks Ann! Wow thats annoying as I have so many old files as .AVI files.. can you give me any advice? Can I convert my .AVI file to a supported format? Do adobe have any programs that will do this? Alternatively I could use my old adobe premiere pro 2015 to edit this project, although that is not ideal moving forward.

Regards

David

[Ann Bens]

Adobe wont convert you have to use something like Handbrake. I would go for 2015.