New Flash player 11.3 update installation

[Grandmjr]

Have tried installing the new 11.3 update to Adobe flashplayer. It says it installs successful, but I still can't play any videos and it tells me I need to install the update.

I turn off my antivirus when installing and close internet explorer, when I go to my control panel it shows I have the version for 32 bit player. But I have a 64 bit computer with Windows 7 system on it.

Please help, this has been going on for a month!

Keep thinking something is wrong with the download and I keep trying again but nothing seems to change.

[Mylenium]

Flash Player Help | Installation problems | Flash Player | Windows

Mylenium

[Jeff A Wright]

Moving this discussion to the Installing Flash Player forum.

[pwillener · Accepted solution]

Grandmjr wrote:

when I go to my control panel it shows I have the version for 32 bit player.

You mean the Flash Player Settings Manager in Control Panel?  That is just a 32-bit applet; the installer will automatically install both 32-bit and 64-bit Flash Players on 64-bit systems; check

• C:\Windows\system32\Macromed\Flash
• C:\Windows\syswow64\Macromed\Flash

Regarding Internet Explorer, check

• http://forums.adobe.com/thread/885448
• http://forums.adobe.com/thread/867968

[Grandmjr]

Thank you Pat!