Copy link to clipboard
Copied
I have a verified email and a password, yet I cannot get access to Flash Player
Copy link to clipboard
Copied
http://forums.adobe.com/thread/1195540
I don't understand, why do you need an email (address?) or password to access Flash Player?
Copy link to clipboard
Copied
I try to access the update. The window gives my name accurately and a box
for password. I enter the password and I get a reject message. I changed
my password and the same problem persists.
Copy link to clipboard
Copied
What is your operating system? How do you "access the update"?
Can you post a screenshot of what you see: http://forums.adobe.com/thread/1070933
Copy link to clipboard
Copied
P.S. are you installing the update as an Administrator user?
Copy link to clipboard
Copied
All I know is that a manuscript was sent for me to read. It said I had to
use Adobe. When I clicked the message said I needed an update. I tried.
A box with my name appeared and an empty box that said password. No
matter what password I tried, past or present, it didn't work. I then
tried to get a new password and was told that the new password was
verified. Then, the new password didn't work. UGH.
Copy link to clipboard
Copied
I am having the exact same issue. What is up?
Copy link to clipboard
Copied
I am having the same issues with trying to download the update. There is a box for email and password, and when I put in password it still doesn't work. I even changed the password. Has anybody suggestions?
Copy link to clipboard
Copied
I'm having the same problem on my MacBook Pro.
Copy link to clipboard
Copied
The password prompt is supplied by the operating system, and is intended to protect you from accidentally installing software. You will get this prompt for any installation outside the App Store context.
If you do not need to enter a username or password when starting your computer, you can probably just leave the password field blank when acknowledging this prompt.