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Flash Player on Yosemite 10.10.2 Won't Install

New Here ,
Mar 23, 2015 Mar 23, 2015

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I have been attempting to install Flash Player on my new mac mini with Yosemite 10.10.2 installed. It will not install and gives me this error message.

Install Adobe Flash Player can not be opened because of a problem.

Check with the developer to make sure Install Adobe Flash Player works with this version of OS X. You may need to reinstall the application. Be sure to install any available updates for the application and OS X

Anyone have any fixes to this?

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Adobe Employee ,
Mar 23, 2015 Mar 23, 2015

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Hi,

Please post a screenshot (How to post a screenshot in the forum) of the dialog window.

--

Maria


(edited wrong post, reposting original content)

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New Here ,
Mar 23, 2015 Mar 23, 2015

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image1.jpeg

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Adobe Employee ,
Mar 23, 2015 Mar 23, 2015

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Thank you.

I'm not familiar with this error.  What's the file name of the installer you downloaded?

--

Maria

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New Here ,
Mar 23, 2015 Mar 23, 2015

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I've actually tried 3..

AdobeFlashPlayerInstaller_16_itrosxd_aaa_aih.dmg

AdobeFlashPlayerInstaller_17_itrosxd_aaa_aih.dmg

and

install_flash_player_osx.dmg

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New Here ,
Mar 23, 2015 Mar 23, 2015

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Hi maria. Were you able to find anything out on this for me?

Thanks,

Brent

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Adobe Employee ,
Mar 23, 2015 Mar 23, 2015

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Hi Brent,

Could you click the "report" button and then copy/paste the entire crash log that will be displayed?

Thanks,

Chris

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New Here ,
Mar 25, 2015 Mar 25, 2015

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Hi Chris. here is the error report. Thanks!

Process:               Install Adobe Flash Player [310]

Path:                  /Volumes/VOLUME/Install Adobe Flash Player.app/Contents/MacOS/Install Adobe Flash Player

Identifier:            com.solidstatenetworks.host

Version:               ???

Code Type:             X86 (Native)

Parent Process:        ??? [1]

Responsible:           Install Adobe Flash Player [310]

User ID:               501

Date/Time:             2015-03-25 13:44:13.469 -0400

OS Version:            Mac OS X 10.10.2 (14C1514)

Report Version:        11

Anonymous UUID:        241DF6D2-6C92-26D5-F180-39276D7585B2

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New Here ,
Mar 25, 2015 Mar 25, 2015

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Time Awake Since Boot: 640 seconds

Crashed Thread:        0

Exception Type:        EXC_BREAKPOINT (SIGTRAP)

Exception Codes:       0x0000000000000002, 0x0000000000000000

Application Specific Information:

dyld: launch, loading dependent libraries

Dyld Error Message:

  Library not loaded: /usr/lib/libcups.2.dylib

  Referenced from: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore

  Reason: no suitable image found.  Did find:

/usr/lib/libcups.2.dylib: mach-o, but wrong architecture

/usr/lib/libcups.2.dylib: mach-o, but wrong architecture

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New Here ,
Mar 25, 2015 Mar 25, 2015

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Binary Images:

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New Here ,
Mar 25, 2015 Mar 25, 2015

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It won't let me insert the entire crash report on here.

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Adobe Employee ,
Mar 25, 2015 Mar 25, 2015

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Hi Brent,


You can provide the entire crash report by uploading it using the instructions here, How to share a document.

--

Maria

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Adobe Employee ,
Mar 25, 2015 Mar 25, 2015

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Could you try verifying both the permissions and disk (and then repair if required) to see if that helps?

Repair disk permissions to speed up your Mac - CNET

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New Here ,
Mar 25, 2015 Mar 25, 2015

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I tried that yesterday.

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New Here ,
Mar 25, 2015 Mar 25, 2015

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LATEST

And, the only other program that was installed on that machine was firefox. It is used for a web based information kiosk.

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Community Beginner ,
Mar 24, 2015 Mar 24, 2015

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I had the same problem, but when I disabled my antivirus avast, I could install

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