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I have been attempting to install Flash Player on my new mac mini with Yosemite 10.10.2 installed. It will not install and gives me this error message.
Install Adobe Flash Player can not be opened because of a problem.
Check with the developer to make sure Install Adobe Flash Player works with this version of OS X. You may need to reinstall the application. Be sure to install any available updates for the application and OS X
Anyone have any fixes to this?
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Hi,
Please post a screenshot (How to post a screenshot in the forum) of the dialog window.
--
Maria
(edited wrong post, reposting original content)
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Thank you.
I'm not familiar with this error. What's the file name of the installer you downloaded?
--
Maria
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I've actually tried 3..
AdobeFlashPlayerInstaller_16_itrosxd_aaa_aih.dmg
AdobeFlashPlayerInstaller_17_itrosxd_aaa_aih.dmg
and
install_flash_player_osx.dmg
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Hi maria. Were you able to find anything out on this for me?
Thanks,
Brent
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Hi Brent,
Could you click the "report" button and then copy/paste the entire crash log that will be displayed?
Thanks,
Chris
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Hi Chris. here is the error report. Thanks!
Process: Install Adobe Flash Player [310]
Path: /Volumes/VOLUME/Install Adobe Flash Player.app/Contents/MacOS/Install Adobe Flash Player
Identifier: com.solidstatenetworks.host
Version: ???
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Install Adobe Flash Player [310]
User ID: 501
Date/Time: 2015-03-25 13:44:13.469 -0400
OS Version: Mac OS X 10.10.2 (14C1514)
Report Version: 11
Anonymous UUID: 241DF6D2-6C92-26D5-F180-39276D7585B2
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Time Awake Since Boot: 640 seconds
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: /usr/lib/libcups.2.dylib
Referenced from: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
Reason: no suitable image found. Did find:
/usr/lib/libcups.2.dylib: mach-o, but wrong architecture
/usr/lib/libcups.2.dylib: mach-o, but wrong architecture
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Binary Images:
0xba000 - 0x137ff3 com.apple.framework.IOKit (2.0.2 - 1050.10.8) <60574F96-1CD6-34B8-A862-EA977FD058BF> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x16b000 - 0x1eafff com.apple.SystemConfiguration (1.14 - 1.14) <21296E7B-11A3-35C0-BDC7-838392DE8298> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x9bf000 - 0xc3bff7 com.apple.security (7.0 - 57031.10.10) <3EF32688-A176-33DD-BA59-25F37D6C08DA> /System/Library/Frameworks/Security.framework/Versions/A/Security
0xd66000 - 0x1118ff7 com.apple.CoreFoundation (6.9 - 1152) <93C32AF9-FD62-3DBD-85F7-35727E6CAA55> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x242e000 - 0x278dffb com.apple.Foundation (6.9 - 1152.14) <F74F139D-8789-3B60-ADF6-AB6F39444AC4> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x2939000 - 0x2b282ef libobjc.A.dylib (647) <7648C174-3098-3B26-AD20-490DBFFD5D4C> /usr/lib/libobjc.A.dylib
0x2b4c000 - 0x2b4dfff libSystem.B.dylib (1213) <BFFB2AB8-29F6-3779-B358-EE1F46520FC8> /usr/lib/libSystem.B.dylib
0x2b53000 - 0x2b5fff7 libkxld.dylib (2782.10.72) <FF699F52-D950-3DAD-A37B-834EBF0D0FFD> /usr/lib/system/libkxld.dylib
0x2b64000 - 0x2b67fff libdyld.dylib (353.2.1) <3E28E996-50B8-388B-8885-7299FBC978B1> /usr/lib/system/libdyld.dylib
0x2b6d000 - 0x2b6dfff liblaunch.dylib (559.10.3) <DF6BB29C-8F20-3E04-81FF-19FFBC82BD46> /usr/lib/system/liblaunch.dylib
0x2b74000 - 0x2c09fff libsystem_c.dylib (1044.10.1) <584F66B1-ABBA-354C-8118-1DA5386A065E> /usr/lib/system/libsystem_c.dylib
0x2c31000 - 0x2c33fff libsystem_configuration.dylib (699.1.5) <76B9BA28-179E-34FA-B10B-E625022A29CB> /usr/lib/system/libsystem_configuration.dylib
0x2c39000 - 0x2c4afff libsystem_coretls.dylib (35.10.1) <602048AB-2CF0-3083-9D84-5DF19B95EEE1> /usr/lib/system/libsystem_coretls.dylib
0x2c59000 - 0x2c78fff libsystem_kernel.dylib (2782.10.72) <C88D4054-EF6D-31F9-A9DC-B74160B91C26> /usr/lib/system/libsystem_kernel.dylib
0x2c8d000 - 0x2ccaff7 libsystem_network.dylib (411.1) <EB71DD61-9515-3F6C-817E-25AF7F108CB8> /usr/lib/system/libsystem_network.dylib
0x2cee000 - 0x2cf6fff libsystem_pthread.dylib (105.10.1) <4A229519-29A1-3ABF-8CEF-43BCE4ACDA06> /usr/lib/system/libsystem_pthread.dylib
0x2d00000 - 0x2d02ff7 libsystem_sandbox.dylib (358.1.1) <6031346B-57B0-36FB-911B-D355E1F98A9A> /usr/lib/system/libsystem_sandbox.dylib
0x2d08000 - 0x2d2effb libxpc.dylib (559.10.3) <6C4CEB0F-0044-3B62-A286-5693C3FD239E> /usr/lib/system/libxpc.dylib
0x2d46000 - 0x2f3cfff libicucore.A.dylib (531.31) <430BD572-4521-3C85-B815-56514F9E2BBF> /usr/lib/libicucore.A.dylib
0x3047000 - 0x304bffb com.apple.IOSurface (97.0.1 - 97.0.1) <AE872EA9-0D22-32CF-91AB-DD7C056EB01E> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x3053000 - 0x3053fff com.apple.Accelerate (1.10 - Accelerate 1.10) <C2367B5B-AE20-3084-A864-104743BE478E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x3056000 - 0x344cff3 com.apple.CoreGraphics (1.600.0 - 775.16) <5F7BDB0B-5324-3B7A-BC6B-E7A01A880D94> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x34e7000 - 0x35fdff7 com.apple.CoreText (352.0 - 454.3) <6448E389-AB2E-34EF-AE07-FE364ECC98E5> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x3685000 - 0x37c9fff com.apple.ImageIO.framework (3.3.0 - 1232) <3C219D4C-9B88-3A4A-A266-AEA6C6495676> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x38ad000 - 0x3927fff com.apple.ApplicationServices.ATS (360 - 375) <4052B5D1-5F16-315A-A03B-14F0A112FC18> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x3950000 - 0x39a4fff com.apple.HIServices (1.22 - 520.12) <8950B516-7DFD-3154-B34F-067809086832> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x39d6000 - 0x39e3ff7 com.apple.speech.synthesis.framework (5.3.3 - 5.3.3) <EB79D0BE-75B8-3570-9D91-AE07E42611BD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x39f5000 - 0x3a0affb com.apple.MultitouchSupport.framework (262.33.1 - 262.33.1) <E8AF5A36-89A1-38CC-9905-D74A692D0898> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
0x3a19000 - 0x3c1dff3 com.apple.CFNetwork (720.2.4 - 720.2.4) <2BDDB692-8973-3B53-A53C-71D42BDBABBF> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x3d4a000 - 0x4048ff7 com.apple.CoreServices.CarbonCore (1108.2 - 1108.2) <D3DD9764-A787-3B6B-9DAD-55CEED944DCF> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
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It won't let me insert the entire crash report on here.
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Hi Brent,
You can provide the entire crash report by uploading it using the instructions here, How to share a document.
--
Maria
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Could you try verifying both the permissions and disk (and then repair if required) to see if that helps?
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I tried that yesterday.
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And, the only other program that was installed on that machine was firefox. It is used for a web based information kiosk.
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I had the same problem, but when I disabled my antivirus avast, I could install