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I recently un-installed FlashPlayer and now want to re-install it. Every time I click on the Download button I get msg SSL Connection Error.
Are you using a proxy server?
This is most likely the online installer that you are using, as it is a shim installer that downloads and installs Flash Player silently in the background. The screenshot would confirm this. I'd like to get get log files for the online installer to give to the online installer team to troubleshoot this further. In addition to the screenshot of the error, please do the following:
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Hi EstacadaMom
What OS, including version?
Also, please post a screenshot (see How to post a screenshot in the forum) of the error.
Thank you.
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Maria
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Windows 7 OS, Version 64-bit
What do you want the screenshot of?
Elizabeth
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Are you using a proxy server?
This is most likely the online installer that you are using, as it is a shim installer that downloads and installs Flash Player silently in the background. The screenshot would confirm this. I'd like to get get log files for the online installer to give to the online installer team to troubleshoot this further. In addition to the screenshot of the error, please do the following:
You should be able to install using the offline installer posted at the bottom of the Installation problems | Flash Player | Windows page in the 'Still having problems' section. Please do provide the log files as this will help troubleshoot the error.
Thank you.
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Maria
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Thank you, I have resolved the issue during a session with my IT person because he was addressing other issues I'm having with my computer. I have Flash Player now successfully installed. I appreciate your replies.