Copy link to clipboard
Copied
why wont my flash player activate? It is installed in Windows 7
Copy link to clipboard
Copied
HI carolr96281801,
What does "why wont my flash player activate" mean? What happens when you try to view Flash content? What browser is this on?
--
Maria
Copy link to clipboard
Copied
Hi Marie, my browser is Explorer. Flash will not install or show up. I also use Windows 7. Carol
Copy link to clipboard
Copied
Hi carolr96281801,
When you install Flash Player, does it finish successfully or are there errors?
Please ensure Flash Player is enabled and ActiveX Filtering is disabled:
--
Maria
Copy link to clipboard
Copied
Hi Marie, it just stops at about 75-80% with a little yellow triangle which means no can do “I guess”
Copy link to clipboard
Copied
Hi carolr96281801,
Is there an error message? I'd be great if you could provide a screenshot (see How to post a screenshot in the forum).
The install log files will also help investigate the failure. Please provide the following files:
You can upload the files to cloud.acrobat.com using the instructions How to share a document or use some other file sharing service of your choosing. Provide the URL to the uploaded files in your reply.
Thank you.
--
Maria
Copy link to clipboard
Copied
Here’s the screenshot and I have run the trouble shooter, talked to Tech at Microsoft who took over my computer but still no luck. Luv Carol
Copy link to clipboard
Copied
Hi carolr96281801,
The screenshot did not post.
I'm assuming you're using the online installer downloaded from get.adobe.com/flashplayer. Can you try the offline/standalone installer posted at the bottom of the Installation problems | Flash Player | Windows page in the 'Still having problems' section? If it doesn't complete, please take and post a screenshot of the installer dialog window.
Thank you.
--
Maria
Copy link to clipboard
Copied
thanks so much for trying to help me, however the head tech from one of our Universities came in to see me, spent over an hr. Derided I have a virus. So I will be using my
Surface until I get my desk top back. Thanks again. Luv Miss Carol