• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Error when downloding Web Premium CS5.5. Please help.

New Here ,
Feb 04, 2016 Feb 04, 2016

Copy link to clipboard

Copied

I'm trying to download Web Premium CS5.5 and it seems that I'm doing something wrong. I have downloaded it recently in another computer but this time I can't figure out what I'm doing wrong. Can you help me please? I'm on windows7.

I got the link from Download Adobe Creative Suite 5.5 products

Screen-shot-5.jpgScreen-shot-4.jpg

Views

159

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 04, 2016 Feb 04, 2016

Copy link to clipboard

Copied

Please read https://forums.adobe.com/thread/1499014

-try some steps such as changing browsers and turning off your firewall

-also flush your browser cache so you are starting with a fresh browser

-check hosts file for blocked entries https://forums.adobe.com/thread/1912777

http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-wip/

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html

http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html

or

Download from a different link

Download & Install instructions https://forums.adobe.com/thread/2003339 may help

-includes a link to go to a page to download Adobe programs if you don't have a disc or drive

-you will need to enter your original serial number during install for non-Cloud programs

-or kglad links in reply #1 here https://forums.adobe.com/thread/2081216 may help

Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

-and also read https://forums.adobe.com/thread/1146459

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 04, 2016 Feb 04, 2016

Copy link to clipboard

Copied

LATEST

put the 7z and exe in the same directory and double click the exe.

do not extract or click the 7z.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines