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Please help me!!!!
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Hi,
We provide Kaspersky the Flash Player files to whitelist, as such Kaspersky antivirus should not be blocking Flash Player installation.
Please post a screenshot (see How to post a screenshot in the forum) of the error you are getting and we will follow up with Kaspersky.
If you're using a firewall, is it possible the firewall is blocking the installation?
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Maria
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Did turn the firewall off and still getting this error.
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PLEASE STOP SENDING MAILS !!!!!! regards
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You'll need to modify your personal preferences to stop receiving emails. To modify the personal settings do the following:
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Maria
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Hi,
I'll need to get some log files from you to troubleshoot further. Please upload the two log files, Adobe_ADM.log and Adobe_GDE.log saved atC:\Users\<YourUserID>\AppData\Local\Temp\Adobe_ADMLogs, to cloud.acrobat.com using the How to share a document instructions. Alternatively you can upload them to a file sharing service of your choice that doesn't require log in to access. Post the link to the uploaded files in your reply.
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Maria