When I try to download an application via the cloud there is an error

[Eliot.E]

When I try to download an application via the cloud there is the error 34:

Exit Code: 34

Please see specific errors below for troubleshooting. For example, ERROR:

-------------------------------------- Summary --------------------------------------

- 1 fatal error(s), 0 error(s)

FATAL: Payload 'Microsoft Visual C++ 2010 Redistributable Package (x64) 9.0.0.64 {9D2A060F-AC6B-11E0-8C00-00215AEA26C9}' information not found in Media_db.

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Because of this fatal error, i am not abble to download the cc softwares,

I've already see for this error but didn't find

I am on PC

[Kuldeep Kandpal · Accepted solution]

Hi,

Please refer Getting fatal Exit Code 34 when installing an app

Regards

[Eliot.E]

Thank you so much