Copy link to clipboard
Copied
I have accepted and turned on everything to do with installing flash player, I have accepted terms & co, put in my password to confirm download and I have made sure I have enough space on my mac. It installs half way, between 50%-52% each time I try, then it fails and does not say why.
Copy link to clipboard
Copied
Hi rebeccas80902796 ,
I'd like to get the install log files from you to investigate further. Please review the FAQ Where do I find the Flash Player installation log on the Macintosh? and provide all files listed in the FAQ (install.log, FlashPlayerInstallManager.log, Adobe_ADM.log, and Adobe_GDE.log). Upload the files to cloud.acrobat.com/send using the instructions at How to share a document and post the link to the uploaded files in your reply.
Thank you.
--
Maria