Flash Player won't finish installation after 95% on iMac

[coryp66494440]

I have an iMac with OS Sierra 10.12.2. I am needing to update my Flash Player, to be able to watch videos, but installation won't finish. Each time it goes to 95% but won't finish.

I have read other forums with similar problems and have tried those things, but still it doesn't work.

Any help or tips would be appreciated!!! Thanks!

[divya010193]

Hi,

You may try the offline installer. Follow these steps

1)Download the uninstaller from: Uninstall Flash Player for Mac OS

2) Open the page: Installation problems | Flash Player | Mac

Under the heading "Still having problems" click on the specific link to NPAPI/PPAPI plugin.

3) Ensure all the browsers are closed. Run the uninstaller and then the offline installer.

If the problem persists, please write back to us.

Thanks!

[_maria_]

Hi coryp66494440

Is there an error or does the installation just hang at 95% percent? If it returns an error, what is the error?  We'll need the Flash Player installation log files to investigate further.  Please do the following:

• Review the FAQ Where do I find the Flash Player installation log on the Macintosh? ​
• Configure your system to obtain the install.log and FlashPlayerInstallManager.log files
• Attempt to install Flash Player again.  When the installation hangs (or returns an error), close out of the installation window
• Upload the install.log file (only the portion related to the Flash Player installation) and the FlashInstallManager.log (entire file) to cloud.acrobat.com/send using the instructions at How to share a document
• Post the link to the uploaded log files in your reply

Thank you.

--

Maria

[coryp66494440]

I will try to do this to see if it helps.

There isn't an error of any kind. It moves fast to install but than once it gets to 95% it just stops moving and won't finish. I will leave it there for a while, but still nothing would happen. And than it won't even quit after that, I have to force quit.

[divya010193]

Hi,

try the following steps:

1) uninstall flash completely

2) restart computer

3) install newest flash

4) restart computer

Thanks!