White composition panel on brand new machine [locked - duplicate]

[markwilliamtodd]

I have been using After Effects for 10 years, never had an issue. Today brand new Hard Drive, brand new installtion on MSI laptop with GTX 960M graphics card. Creative Cloud license all installed today and comp window is just white. Never seen it before. Updated drivers, checked every setting. Still persistant. Basically I have done some googling and no one seems to have a real answer for this. Just the usual checks which I have done. If anyone has a suggestion it would be great. Before I switched the HDD it ran perfectly everything. Pulling hair out!

[Szalam]

Can we see a screenshot?

What, exact, version number of AE?

What are the "usual checks" you've already done? (I've found these tend to be very different person-to-person.)

[markwilliamtodd]

[markwilliamtodd]

[markwilliamtodd]

[markwilliamtodd]

[markwilliamtodd]

[markwilliamtodd]

[markwilliamtodd]

As you can see even with imported image, a fresh sequence, and zoomed in at 1600% nothing previews in the comp viewer

Thanks

Mark

[Rick Gerard · Accepted solution]

I replied on your duplicate thread -- well almost duplicate. After Effects Fresh Install Comp Is White