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Hi all I am a system administrator and am pushing out adobe flash updates using MSIEXEC. After pushing out the update for 24.0.0.221 something is not working right. If I go to one of the Windows 7 64-bit machines that had flash pushed out it shows as being installed and it shows the add-on in IE11. If I go to the Adobe Flash Player test website (Adobe - Flash Player ) it shows that I have the latest version installed and the flash animation starts but then suddenly changes to "This page can't be displayed"
If I reinstall flash from the Adobe Flash website using the exe it will work then but I have hundreds of computers I need to fix this on.
I am using a program called PDQ Deploy to push this out, here is the command: msiexec.exe /i "install_flash_player_24.0.0.221_active_x.msi" ALLUSERS=1 /qn /norestart /log output.log RebootYesNo=No
I have included screen shots below and also pasted the install log for this machine.
Any help solving this would be greatly appreciated.
뿃뻃=== Logging started: 3/6/2017 11:14:19 ===
Action start 11:14:19: INSTALL.
Action start 11:14:19: ISSetupFilesExtract.
1: Starting to extract setup files
1: Getting SUPPORTDIR property :
1: Extracting SetupFiles to: C:\Users\pdq\AppData\Local\Temp\{BBFE8F5D-C440-45C7-B9C5-B6445D2C9B56}
1: Getting ISSetupFile table view
1: Executing ISSetupFile table view
1: Extracting Setup File:
1: C:\Users\pdq\AppData\Local\Temp\{BBFE8F5D-C440-45C7-B9C5-B6445D2C9B56}\IsIllegalUpgrade.vbs
1: Setting SUPPORTDIR property to: C:\Users\pdq\AppData\Local\Temp\{BBFE8F5D-C440-45C7-B9C5-B6445D2C9B56}
1: Setting ISSETUPFILESCOMPLETED property
Action ended 11:14:19: ISSetupFilesExtract. Return value 1.
Action start 11:14:19: ISSetAllUsers.
InstallShield 11:14:19: Begin SetAllUsers()
InstallShield 11:14:19: Getting records from Upgrade table
InstallShield 11:14:19: UpgradeCode: {42463807-970B-4257-BC95-5C348D61DF1C} MinVersion: 6.0.0.0 MaxVersion: 24.0.0.221 Language: Attributes: 769
InstallShield 11:14:19: Checking related product {904CD3A3-7A9D-4932-8316-95A7A6D2FB4A}
InstallShield 11:14:19: {904CD3A3-7A9D-4932-8316-95A7A6D2FB4A} ***Related***
InstallShield 11:14:19: No related products for UpgradeCode {42463807-970B-4257-BC95-5C348D61DF1C} found
InstallShield 11:14:19: UpgradeCode: {91ACC36E-CB92-44F0-AF4E-0BACC033F7F1} MinVersion: MaxVersion: 24.0.0.221 Language: Attributes: 257
InstallShield 11:14:19: No related products for UpgradeCode {91ACC36E-CB92-44F0-AF4E-0BACC033F7F1} found
InstallShield 11:14:19: UpgradeCode: {ECA98E30-EB7E-47D1-B47F-B3BEC081B7D8} MinVersion: MaxVersion: 24.0.0.221 Language: Attributes: 257
InstallShield 11:14:19: No related products for UpgradeCode {ECA98E30-EB7E-47D1-B47F-B3BEC081B7D8} found
InstallShield 11:14:19: End SetAllUsers()
Action ended 11:14:19: ISSetAllUsers. Return value 1.
Action start 11:14:19: AppSearch.
Action ended 11:14:19: AppSearch. Return value 1.
Action start 11:14:19: LaunchConditions.
Action ended 11:14:19: LaunchConditions. Return value 1.
Action start 11:14:19: FindRelatedProducts.
Action ended 11:14:19: FindRelatedProducts. Return value 1.
Action start 11:14:19: ValidateProductID.
Action ended 11:14:19: ValidateProductID. Return value 1.
Action start 11:14:19: MakePropsAvailable.
Action ended 11:14:19: MakePropsAvailable. Return value 1.
Action start 11:14:19: IsIllegalUpgrade.
Action ended 11:14:19: IsIllegalUpgrade. Return value 0.
Action start 11:14:19: CostInitialize.
Action ended 11:14:19: CostInitialize. Return value 1.
Action start 11:14:19: FileCost.
Action ended 11:14:19: FileCost. Return value 1.
Action start 11:14:19: IsolateComponents.
Action ended 11:14:19: IsolateComponents. Return value 0.
Action start 11:14:19: CostFinalize.
Action ended 11:14:19: CostFinalize. Return value 1.
Action start 11:14:19: SetARPINSTALLLOCATION.
Action ended 11:14:19: SetARPINSTALLLOCATION. Return value 1.
Action start 11:14:19: SetODBCFolders.
Action ended 11:14:19: SetODBCFolders. Return value 0.
Action start 11:14:19: MigrateFeatureStates.
Action ended 11:14:19: MigrateFeatureStates. Return value 0.
Action start 11:14:19: InstallValidate.
Action ended 11:14:19: InstallValidate. Return value 1.
Action start 11:14:19: RemoveExistingProducts.
Action ended 11:14:19: RemoveExistingProducts. Return value 1.
Action start 11:14:19: InstallInitialize.
Action ended 11:14:20: InstallInitialize. Return value 1.
Action start 11:14:20: AllocateRegistrySpace.
Action ended 11:14:20: AllocateRegistrySpace. Return value 1.
Action start 11:14:20: ProcessComponents.
Action ended 11:14:20: ProcessComponents. Return value 1.
Action start 11:14:20: UnpublishComponents.
Action ended 11:14:20: UnpublishComponents. Return value 0.
Action start 11:14:20: MsiUnpublishAssemblies.
Action ended 11:14:20: MsiUnpublishAssemblies. Return value 0.
Action start 11:14:20: UnpublishFeatures.
Action ended 11:14:20: UnpublishFeatures. Return value 1.
Action start 11:14:20: StopServices.
Action ended 11:14:20: StopServices. Return value 1.
Action start 11:14:20: DeleteServices.
Action ended 11:14:20: DeleteServices. Return value 1.
Action start 11:14:20: UnregisterComPlus.
Action ended 11:14:20: UnregisterComPlus. Return value 0.
Action start 11:14:20: SelfUnregModules.
Action ended 11:14:20: SelfUnregModules. Return value 1.
Action start 11:14:20: UnregisterTypeLibraries.
Action ended 11:14:20: UnregisterTypeLibraries. Return value 0.
Action start 11:14:20: RemoveODBC.
Action ended 11:14:20: RemoveODBC. Return value 1.
Action start 11:14:20: UnregisterFonts.
Action ended 11:14:20: UnregisterFonts. Return value 1.
Action start 11:14:20: RemoveRegistryValues.
Action ended 11:14:20: RemoveRegistryValues. Return value 1.
Action start 11:14:20: UnregisterClassInfo.
Action ended 11:14:20: UnregisterClassInfo. Return value 0.
Action start 11:14:20: UnregisterExtensionInfo.
Action ended 11:14:20: UnregisterExtensionInfo. Return value 0.
Action start 11:14:20: UnregisterProgIdInfo.
Action ended 11:14:20: UnregisterProgIdInfo. Return value 0.
Action start 11:14:20: UnregisterMIMEInfo.
Action ended 11:14:20: UnregisterMIMEInfo. Return value 0.
Action start 11:14:20: RemoveIniValues.
Action ended 11:14:20: RemoveIniValues. Return value 1.
Action start 11:14:20: RemoveShortcuts.
Action ended 11:14:20: RemoveShortcuts. Return value 0.
Action start 11:14:20: RemoveEnvironmentStrings.
Action ended 11:14:20: RemoveEnvironmentStrings. Return value 1.
Action start 11:14:20: RemoveDuplicateFiles.
Action ended 11:14:20: RemoveDuplicateFiles. Return value 1.
Action start 11:14:20: RemoveFolders.
Action ended 11:14:20: RemoveFolders. Return value 1.
Action start 11:14:20: CreateFolders.
Action ended 11:14:20: CreateFolders. Return value 1.
Action start 11:14:20: MoveFiles.
Action ended 11:14:20: MoveFiles. Return value 1.
Action start 11:14:20: InstallFiles.
Action ended 11:14:20: InstallFiles. Return value 1.
Action start 11:14:20: NewCustomAction1.
Action ended 11:14:20: NewCustomAction1. Return value 1.
Action start 11:14:20: PatchFiles.
Action ended 11:14:20: PatchFiles. Return value 1.
Action start 11:14:20: DuplicateFiles.
Action ended 11:14:20: DuplicateFiles. Return value 1.
Action start 11:14:20: BindImage.
Action ended 11:14:20: BindImage. Return value 1.
Action start 11:14:20: CreateShortcuts.
Action ended 11:14:20: CreateShortcuts. Return value 0.
Action start 11:14:20: RegisterClassInfo.
Action ended 11:14:20: RegisterClassInfo. Return value 0.
Action start 11:14:20: RegisterExtensionInfo.
Action ended 11:14:20: RegisterExtensionInfo. Return value 0.
Action start 11:14:20: RegisterProgIdInfo.
Action ended 11:14:20: RegisterProgIdInfo. Return value 0.
Action start 11:14:20: RegisterMIMEInfo.
Action ended 11:14:20: RegisterMIMEInfo. Return value 0.
Action start 11:14:20: WriteRegistryValues.
Action ended 11:14:20: WriteRegistryValues. Return value 1.
Action start 11:14:20: WriteIniValues.
Action ended 11:14:20: WriteIniValues. Return value 1.
Action start 11:14:20: WriteEnvironmentStrings.
Action ended 11:14:20: WriteEnvironmentStrings. Return value 1.
Action start 11:14:20: RegisterFonts.
Action ended 11:14:20: RegisterFonts. Return value 1.
Action start 11:14:20: InstallODBC.
Action ended 11:14:20: InstallODBC. Return value 0.
Action start 11:14:20: RegisterTypeLibraries.
Action ended 11:14:20: RegisterTypeLibraries. Return value 0.
Action start 11:14:20: SelfRegModules.
Action ended 11:14:20: SelfRegModules. Return value 1.
Action start 11:14:20: RegisterComPlus.
Action ended 11:14:20: RegisterComPlus. Return value 0.
Action start 11:14:20: InstallServices.
Action ended 11:14:20: InstallServices. Return value 1.
Action start 11:14:20: MsiConfigureServices.
Action ended 11:14:20: MsiConfigureServices. Return value 1.
Action start 11:14:20: StartServices.
Action ended 11:14:20: StartServices. Return value 1.
Action start 11:14:20: RegisterUser.
Action ended 11:14:20: RegisterUser. Return value 1.
Action start 11:14:20: RegisterProduct.
Action ended 11:14:20: RegisterProduct. Return value 1.
Action start 11:14:20: PublishComponents.
Action ended 11:14:20: PublishComponents. Return value 0.
Action start 11:14:20: MsiPublishAssemblies.
Action ended 11:14:20: MsiPublishAssemblies. Return value 0.
Action start 11:14:20: PublishFeatures.
Action ended 11:14:20: PublishFeatures. Return value 1.
Action start 11:14:20: PublishProduct.
Action ended 11:14:20: PublishProduct. Return value 1.
Action start 11:14:20: InstallFinalize.
Action ended 11:14:31: InstallFinalize. Return value 1.
Action start 11:14:31: ISSetupFilesCleanup.
1: Deleting Support File: C:\Users\pdq\AppData\Local\Temp\{BBFE8F5D-C440-45C7-B9C5-B6445D2C9B56}\IsIllegalUpgrade.vbs
Action ended 11:14:31: ISSetupFilesCleanup. Return value 1.
Action ended 11:14:31: INSTALL. Return value 1.
Property(S): DiskPrompt = [1]
Property(S): UpgradeCode = {42463807-970B-4257-BC95-5C348D61DF1C}
Property(S): ProductCode = {BBFE8F5D-C440-45C7-B9C5-B6445D2C9B56}
Property(S): ProductToBeRegistered = 1
Property(S): SourcedirProduct = {BBFE8F5D-C440-45C7-B9C5-B6445D2C9B56}
Property(S): SOURCEDIR = C:\Windows\AdminArsenal\PDQDeployRunner\service-1\exec\
Property(S): VersionNT = 601
Property(S): TARGETDIR = C:\
Property(S): ALLUSERSPROFILE = C:\
Property(S): PrimaryVolumeSpaceRemaining = 0
Property(S): PrimaryVolumeSpaceRequired = 0
Property(S): PrimaryVolumeSpaceAvailable = 0
Property(S): OutOfNoRbDiskSpace = 0
Property(S): OutOfDiskSpace = 0
Property(S): CommonFilesFolder = C:\Program Files (x86)\Common Files\
Property(S): MACROMED = C:\Windows\SysWOW64\Macromed\
Property(S): FLASH = C:\Windows\SysWOW64\Macromed\Flash\
Property(S): INSTALLDIR = C:\Windows\SysWOW64\Macromed\Flash\
Property(S): ISCommonFilesFolder = C:\Program Files (x86)\Common Files\InstallShield\
Property(S): ISUpdateServiceFolder = C:\Program Files (x86)\Common Files\InstallShield\UpdateService\
Property(S): SystemFolder = C:\Windows\SysWOW64\
Property(S): CostingComplete = 1
Property(S): SourceDir = C:\Windows\AdminArsenal\PDQDeployRunner\service-1\exec\
Property(S): TempFolder = C:\Users\pdq\AppData\Local\Temp\
Property(S): USERPROFILE = C:\
Property(S): ROOTDRIVE = C:\
Property(S): IS_MAJOR_UPGRADE = Yes
Property(S): _TempGUIDFolder_ = C:\Users\pdq\AppData\Local\Temp\{BBFE8F5D-C440-45C7-B9C5-B6445D2C9B56}\
Property(S): ISSETUPFILESCOMPLETED = Completed
Property(S): SUPPORTDIR = C:\Users\pdq\AppData\Local\Temp\{BBFE8F5D-C440-45C7-B9C5-B6445D2C9B56}
Property(S): ACTION = INSTALL
Property(S): UILevel = 2
Property(S): OriginalDatabase = C:\Windows\AdminArsenal\PDQDeployRunner\service-1\exec\install_flash_player_24.0.0.221_active_x.msi
Property(S): DATABASE = C:\Windows\Installer\ea3dca4.msi
Property(S): Privileged = 1
Property(S): MsiRunningElevated = 1
Property(S): RedirectedDllSupport = 2
Property(S): MsiWin32AssemblySupport = 6.1.7601.17514
Property(S): MsiNetAssemblySupport = 4.0.30319.18408
Property(S): Date = 3/6/2017
Property(S): Time = 11:14:31
Property(S): TTCSupport = 1
Property(S): ColorBits = 32
Property(S): TextInternalLeading = 3
Property(S): TextHeight = 16
Property(S): PREVIOUS_VERSION = 0
Property(S): ISCHECKFORPRODUCTUPDATES = 1
Property(S): ApplicationUsers = AllUsers
Property(S): AgreeToLicense = No
Property(S): _IsMaintenance = Change
Property(S): RestartManagerOption = CloseRestart
Property(S): IS_SQLSERVER_USERNAME = sa
Property(S): IS_SQLSERVER_AUTHENTICATION = 0
Property(S): SetupType = Typical
Property(S): _IsSetupTypeMin = Typical
Property(S): Display_IsBitmapDlg = 1
Property(S): BorderSide = 1
Property(S): ProductName = Adobe Flash Player 24 ActiveX
Property(S): ALLUSERS = 1
Property(S): ARPHELPLINK = http://www.adobe.com/go/flashplayer_support/
Property(S): ARPNOMODIFY = 1
Property(S): ARPPRODUCTICON = ARPPRODUCTICON.exe
Property(S): ARPURLINFOABOUT = http://www.adobe.com
Property(S): BorderTop = 1
Property(S): ARPURLUPDATEINFO = http://www.adobe.com/go/getflashplayer
Property(S): DWUSINTERVAL = 30
Property(S): DWUSLINK = CECCA75FE9CBA098D9ACE02FFEDB978FBEECA78F69BBE0B8CE8BA7CFE97CF0AFCEBCE08FD9AC
Property(S): DefaultUIFont = Tahoma8
Property(S): DialogCaption = InstallShield for Windows Installer
Property(S): DisplayNameCustom = Custom
Property(S): DisplayNameMinimal = Minimal
Property(S): DisplayNameTypical = Typical
Property(S): ErrorDialog = SetupError
Property(S): INSTALLLEVEL = 100
Property(S): ISSCRIPT_VERSION_MISSING = The InstallScript engine is missing from this machine. If available, please run ISScript.msi, or contact your support personnel for further assistance.
Property(S): ISVROOT_PORT_NO = 0
Property(S): IS_COMPLUS_PROGRESSTEXT_COST = Costing COM+ application: [1]
Property(S): IS_COMPLUS_PROGRESSTEXT_INSTALL = Installing COM+ application: [1]
Property(S): IS_COMPLUS_PROGRESSTEXT_UNINSTALL = Uninstalling COM+ application: [1]
Property(S): IS_PROGMSG_TEXTFILECHANGS_REPLACE = Replacing %s with %s in %s...
Property(S): IS_PROGMSG_XML_COSTING = Costing XML files...
Property(S): IS_PROGMSG_XML_CREATE_FILE = Creating XML file %s...
Property(S): IS_PROGMSG_XML_FILES = Performing XML file changes...
Property(S): IS_PROGMSG_XML_REMOVE_FILE = Removing XML file %s...
Property(S): IS_PROGMSG_XML_ROLLBACK_FILES = Rolling back XML file changes...
Property(S): IS_PROGMSG_XML_UPDATE_FILE = Updating XML file %s...
Property(S): InstallChoice = AR
Property(S): Manufacturer = Adobe Systems Incorporated
Property(S): MsiLogging = voicewarmupx
Property(S): NewProperty2 = 0
Property(S): NewProperty3 = 0
Property(S): PIDTemplate = 12345<###-%%%%%%%>@@@@@
Property(S): PROGMSG_IIS_CREATEAPPPOOL = Creating application pool %s
Property(S): PROGMSG_IIS_CREATEAPPPOOLS = Creating application Pools...
Property(S): PROGMSG_IIS_CREATEVROOT = Creating IIS virtual directory %s
Property(S): PROGMSG_IIS_CREATEVROOTS = Creating IIS virtual directories...
Property(S): PROGMSG_IIS_CREATEWEBSERVICEEXTENSION = Creating web service extension
Property(S): PROGMSG_IIS_CREATEWEBSERVICEEXTENSIONS = Creating web service extensions...
Property(S): PROGMSG_IIS_CREATEWEBSITE = Creating IIS website %s
Property(S): PROGMSG_IIS_CREATEWEBSITES = Creating IIS websites...
Property(S): PROGMSG_IIS_EXTRACT = Extracting information for IIS virtual directories...
Property(S): PROGMSG_IIS_EXTRACTDONE = Extracted information for IIS virtual directories...
Property(S): PROGMSG_IIS_REMOVEAPPPOOL = Removing application pool
Property(S): PROGMSG_IIS_REMOVEAPPPOOLS = Removing application pools...
Property(S): PROGMSG_IIS_REMOVESITE = Removing web site at port %d
Property(S): PROGMSG_IIS_REMOVEVROOT = Removing IIS virtual directory %s
Property(S): PROGMSG_IIS_REMOVEVROOTS = Removing IIS virtual directories...
Property(S): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSION = Removing web service extension
Property(S): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSIONS = Removing web service extensions...
Property(S): PROGMSG_IIS_REMOVEWEBSITES = Removing IIS websites...
Property(S): PROGMSG_IIS_ROLLBACKAPPPOOLS = Rolling back application pools...
Property(S): PROGMSG_IIS_ROLLBACKVROOTS = Rolling back virtual directory and web site changes...
Property(S): PROGMSG_IIS_ROLLBACKWEBSERVICEEXTENSIONS = Rolling back web service extensions...
Property(S): ProductID = none
Property(S): ProductLanguage = 1033
Property(S): ProductVersion = 24.0.0.221
Property(S): ProgressType0 = install
Property(S): ProgressType1 = Installing
Property(S): ProgressType2 = installed
Property(S): ProgressType3 = installs
Property(S): RebootYesNo = Yes
Property(S): ReinstallModeText = omus
Property(S): SHOWLAUNCHPROGRAM = 0
Property(S): SecureCustomProperties = INSTALLDIR;ISACTIONPROP1;ISACTIONPROP2;ISACTIONPROP3;PREVIOUS_VERSION;SUPPORTDIR
Property(S): UNINSTALLER_EXE = [SystemFolder]\Macromed\Flash\uninstall_activeX.exe
Property(S): SETUPEXENAME = setup.exe
Property(S): ARPINSTALLLOCATION = C:\Windows\SysWOW64\Macromed\Flash\
Property(S): CaptionHeight = 22
Property(S): ScreenY = 768
Property(S): ScreenX = 1024
Property(S): SystemLanguageID = 1033
Property(S): AdminUser = 1
Property(S): ComputerName = HCC-107
Property(S): UserLanguageID = 1033
Property(S): UserSID = S-1-5-21-764942150-1513246133-618671499-37327
Property(S): LogonUser = pdq
Property(S): MsiTrueAdminUser = 1
Property(S): VirtualMemory = 6515
Property(S): PhysicalMemory = 3996
Property(S): Intel = 6
Property(S): Msix64 = 6
Property(S): MsiAMD64 = 6
Property(S): ShellAdvtSupport = 1
Property(S): OLEAdvtSupport = 1
Property(S): GPTSupport = 1
Property(S): FontsFolder = C:\Windows\Fonts\
Property(S): DesktopFolder = C:\Users\Public\Desktop\
Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
Property(S): USERNAME = IT2
Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
Property(S): MyPicturesFolder = C:\Users\pdq\Pictures\
Property(S): LocalAppDataFolder = C:\Users\pdq\AppData\Local\
Property(S): CommonAppDataFolder = C:\ProgramData\
Property(S): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
Property(S): SendToFolder = C:\Users\pdq\AppData\Roaming\Microsoft\Windows\SendTo\
Property(S): RecentFolder = C:\Users\pdq\AppData\Roaming\Microsoft\Windows\Recent\
Property(S): PrintHoodFolder = C:\Users\pdq\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
Property(S): PersonalFolder = C:\Users\pdq\Documents\
Property(S): NetHoodFolder = C:\Users\pdq\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
Property(S): FavoritesFolder = C:\Users\pdq\Favorites\
Property(S): AppDataFolder = C:\Users\pdq\AppData\Roaming\
Property(S): CommonFiles64Folder = C:\Program Files\Common Files\
Property(S): ProgramFiles64Folder = C:\Program Files\
Property(S): ProgramFilesFolder = C:\Program Files (x86)\
Property(S): RemoteAdminTS = 1
Property(S): System64Folder = C:\Windows\system32\
Property(S): WindowsVolume = C:\
Property(S): WindowsFolder = C:\Windows\
Property(S): MsiNTProductType = 1
Property(S): ServicePackLevelMinor = 0
Property(S): ServicePackLevel = 1
Property(S): WindowsBuild = 7601
Property(S): VersionNT64 = 601
Property(S): VersionMsi = 5.00
Property(S): VersionDatabase = 110
Property(S): MsiSystemRebootPending = 1
Property(S): CLIENTPROCESSID = 4668
Property(S): CLIENTUILEVEL = 3
Property(S): CURRENTDIRECTORY = C:\Windows\AdminArsenal\PDQDeployRunner\service-1\exec
Property(S): REBOOTYESNO = No
Property(S): REBOOT = ReallySuppress
Property(S): PackagecodeChanging = 1
Property(S): ProductState = -1
Property(S): PackageCode = {36A1A18E-2A6C-4A17-96F9-F2AD5DAD27A3}
Property(S): MsiLogFileLocation = C:\Windows\AdminArsenal\PDQDeployRunner\service-1\exec\output.log
MSI (s) (E0:08) [11:14:31:770]: Product: Adobe Flash Player 24 ActiveX -- Installation operation completed successfully.
MSI (s) (E0:08) [11:14:31:770]: Windows Installer installed the product. Product Name: Adobe Flash Player 24 ActiveX. Product Version: 24.0.0.221. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Installation success or error status: 0.
=== Logging stopped: 3/6/2017 11:14:31 ===
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Hi toddw43631036 ,
Thank you for reporting this issue. This isn't Flash Player related. The expected behaviour on that page is that a Flash banner displays for about 10-15 seconds and then an advertisement displays. It is this advertisement that is not displaying. The same behaviour is reproducible on various browsers (IE, Firefox, Chrome) regardless if Flash Player is installed or not. I have escalated this internally.
--
Maria
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Ok thank you for that information but I still have the issue that Flash is not working after install using the MSI. We have web application that use flash and they do not work after updating flash with the MSI so I have to login locally and use the exe from your site to install flash and then it will work.
Thank You,
Todd Welch
Senior Information Management Specialist for Clark County, WI
Local Government Solutions, Americas
[moderator: deleted person information.
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Hi,
You're first post doesn't really indicate an issue with the MSI installation. It reads:
" If I go to the Adobe Flash Player test website (Adobe - Flash Player ) it shows that I have the latest version installed and the flash animation starts but then suddenly changes to "This page can't be displayed""
The Flash animation on that page only lasts a few seconds and then it switches to an advertisement, which is now working and the "page cannot be displayed" error as shown in your screenshot is no longer being returned. The Version Information widget on the page also displays version 24.0.0.221 installed, which indicates Flash is being detected correctly.
Please provide some other site, for example the animation at the bottom of the Flash Player Help page, as an example of Flash not working correctly.
You can also provide the FlashInstall.log files saved at C:\Windows\System32\Macromed\Flash, and C:\Windows\SysWOW64\Macromed\Flash by uploaded them to cloud.acrobat.com/send and post the link to the uploaded file(s). See How to share a document for assistance on uploading the files.
--
Maria