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Photoshop CC 2017 crashes; Faulting module is Photoshop.exe

Community Beginner ,
Jan 31, 2017 Jan 31, 2017

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Dear community,

I've been using Photoshop for a while. Now it crashes after about 5 mins after start up on different actions (work, save etc.)

Here's the problem description. It's in Russian, but you can make out key facts.

Faulting module is Photoshop.exe

module version is 18.0.1.29

I'm on Windows 7 32 bit, 4GB RAM.

I use Photoshop CC 2017.

Сигнатура проблемы:

  Имя события проблемы: APPCRASH

  Имя приложения: Photoshop.exe

  Версия приложения: 18.0.1.29

  Отметка времени приложения: 583e8eea

  Имя модуля с ошибкой: Photoshop.exe

  Версия модуля с ошибкой: 18.0.1.29

  Отметка времени модуля с ошибкой: 583e8eea

  Код исключения: c0000005

  Смещение исключения: 0533255e

  Версия ОС: 6.1.7601.2.1.0.256.1

  Код языка: 1049

  Дополнительные сведения 1: 0a9e

  Дополнительные сведения 2: 0a9e372d3b4ad19135b953a78882e789

  Дополнительные сведения 3: 0a9e

  Дополнительные сведения 4: 0a9e372d3b4ad19135b953a78882e789

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Adobe
Adobe Employee ,
Mar 27, 2017 Mar 27, 2017

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Hi,

Please refer to these articles and let us know if it helps: -

Photoshop CC 2015 crashes on launch or exit | Windows

Photoshop CC 2017 crashes on opening

Regards,

Sahil

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