Unable to digi sign adobe form, get error 2148532255 The windows cryptographic ervice provider reported and error an unexpected card error has occurred.

[mjmoore125]

I have multiple users who are using Adobe Acrobat10 or 11.0.2 with Windows 7 and Active Client Agent SHA1 Hash to sign Adobe forms. Just recently (2 weeks) they have been getting pop ups asking if they are ok with down grading their signature hash to SHA1 rather than SHA256. When they click continue it signs and saves. It has progressed now to give me the error "The windows cryptographic service provider reported an error: An unexpected card error has occurred, 2148532255. I have no back ground on this issue. Please assist.

[Adorobat]

Hi mjmoore125,

Sorry for the delay in response.

Check if there is an update available for Acrobat by clicking Check for Updates under Help menu.

Visit this link to download updates manually: Adobe - Acrobat : For Windows

You may also refer to the following links discussing the similar issue:

Why do I get a Windows Cryptographic Service Provider error for Signatures all of a sudden? (Sign an...

Error 2148073513 When Attempting To Digitally Sign In Acrobat 11 Standard

Windows cryptographic service provider error, error code 2148073485 

Also, Signing using sha256 by default using many different smart cards

Timestamp always uses SHA1 for hash algorithm and ignores HashAlgo settings

adobe reader x, and win7, sha-1 instead of sha-256

Let us know if you need further help.

Shivam