Creative Cloud Membership Cancellation

[HonbyK]

I want to cancel my CC Membership that will end within less than 10 days and i have tried to find my cancellation link on my account. The contact support option is just Phone number, that even my current condition can not afford to call them (it is international call). Anyone can help this case ?

[John T Smith]

To Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

-or reply #1 in https://forums.adobe.com/thread/2023066 - includes Mon-Fri Chat link

[HonbyK]

John T Smith​ : Thank you. Right now my location is 2AM (gmt+7), so it is 12PM on PT, but the Chat Option is closed ? Any other suggestion?

[KanikaS]

Hi Honbyk,

In addition to details shared above, you may also Contact Customer Care for help and support.

Hope that helps.

Thanks

Kanika

[HonbyK]

As I have said, the option only the contact phone. And i can not afford it since it is international call. Any other suggestions ??

[josha41765604]

I want to cancel my subscription to but it is almost impossible to do..

My bank account keeps get charged even though I've tried to cancel over 4 times!

What is happening?

Im really trying not to make this difficult but flip, this has been the most difficult process I've ever been apart of..

[HonbyK · Accepted solution]

To all member who wants to cancel membership. I have my membership cancelled via twitter DM @AdobeCare. Thanks for the reply.