Copy link to clipboard
Copied
Hello,
I have read through various questions about the email for the contact widget, and I seem to be having the opposite problem from what I have found. I can add an email address for the form to send the information to. My site is hosted by Godaddy. When I use the websites email address they do not go through. If I change it to any other address ie XX@gmail.com or XX@comcast.net or XX@someothersite.com it works just fine. I did the PHP check and got all green check marks. I have checked the spam folder and not emails. Thank you for your time and assistance.
Copy link to clipboard
Copied
Did you have a look at the solutions in this article? Troubleshooting Muse Form Widgets Used on Third-Party Servers
Thanks,
Preran
Copy link to clipboard
Copied
Yes I had found that page and went through it. The odd thing is that reading through that link it seems to stress that if your form is sending to a non godaddy email it will not work. I am having the opposite problem. The godaddy hosted email is the only email that is not working.
Copy link to clipboard
Copied
Could be a PHP issue. Did you check with the folks at GoDaddy?