1 Reply Latest reply on Jul 27, 2012 8:22 PM by pwillener

    Flash Player won't update

    kimreis459

      For the past week, videos won't play on websites and it says I must install the updated version of Flash.  I went to this website: http://get.adobe.com/flashplayer/ to downloaded the 11.3.300.268 flash player.  The process begins, the green bar completes successfully and it says FINISH.  Looking successful.  BUT - when I go to back to the videos, they still say that I do not have a flash player. 

       

      I have Kaspersky virus software.  And I also tried disabling it and re-downloading the flash player.  Still appears successful, but still can't play flash videos.  In my Kaspersky reports, it says that the C:\Program Files (x86)\hp\Digital Imaging\help\player\FlashPla.exe is vulnerable and inactive.  When I go to that file, it is dated May 2009???  And there is no "Y" at the end of FlashPla.exe.

       

      This only started happening within the last week or so.  I am running Windows 7 and IE9.

       

      Please help???