2 Replies Latest reply on Aug 3, 2013 8:42 AM by fah219

    Installing on Mac OS X 10.8.4 keeps failing

    fah219

      I have tried several times installing several times. I followed the instructions in http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html and http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html#main_uninstall.

       

      I ran the the un-install package in uninstall_flash_player_osx.dmg

       

      I disabled the Firewall and I have no real-time anti-virus enabled. The only anti-virus software I have installed is ClamXav.

       

      The installer paackage is the latest version from adobe that I downloaded AdobeFlashPlayerInstaller_11_ltrosxd_aaa_aih.dmg

       

      So I decided to run the script from Terminal as root to see if I get any errors message in the console. Here is my steps:

       

      ~ $sudo su -

      Password:

      mac01-2:~ root# cd /Volumes/

      mac01-2:Volumes root# ls

      Adobe Flash Player Installer          Macintosh HD                              MobileBackups

      mac01-2:Volumes root# cd Adobe\ Flash\ Player\ Installer/

      mac01-2:Adobe Flash Player Installer root# ls

      .DS_Store                              .background

      .Trashes                              Install Adobe Flash Player.app

      mac01-2:Adobe Flash Player Installer root# cd Install\ Adobe\ Flash\ Player.app/

      mac01-2:Install Adobe Flash Player.app root# ls

      Contents

      mac01-2:Install Adobe Flash Player.app root# cd Contents/

      mac01-2:Contents root# ls

      Info.plist          MacOS                    PkgInfo                    Resources          _CodeSignature

      mac01-2:Contents root# cd MacOS/

      mac01-2:MacOS root# ls

      Install Adobe Flash Player

      mac01-2:MacOS root# ls -l

      total 712

      -rwxr-xr-x  1 felix  staff  360912 Jul  8 15:34 Install Adobe Flash Player

      mac01-2:MacOS root# ./Install\ Adobe\ Flash\ Player

      mac01-2:MacOS root# logout

       

      It ran to completion without any problems, except that when I went to Firefox and Safari and opened http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html the box was blank on both browsers.

       

      I decided to run the script again but this time not as root in terminal. This time it failed and I got error messages in the console. Here are my steps and errors:

       

      ~ $cd /Volumes/

      /Volumes $cd Adobe\ Flash\ Player\ Installer/

      /Volumes/Adobe Flash Player Installer $ls

      Install Adobe Flash Player.app

      /Volumes/Adobe Flash Player Installer $cd Install\ Adobe\ Flash\ Player.app/

      /Volumes/Adobe Flash Player Installer/Install Adobe Flash Player.app $ls

      Contents

      /Volumes/Adobe Flash Player Installer/Install Adobe Flash Player.app $cd Contents/

      /Volumes/Adobe Flash Player Installer/Install Adobe Flash Player.app/Contents $ls

      Info.plist     MacOS          PkgInfo        Resources      _CodeSignature

      /Volumes/Adobe Flash Player Installer/Install Adobe Flash Player.app/Contents $cd MacOS/

      /Volumes/Adobe Flash Player Installer/Install Adobe Flash Player.app/Contents/MacOS $ls

      Install Adobe Flash Player

      /Volumes/Adobe Flash Player Installer/Install Adobe Flash Player.app/Contents/MacOS $ls

      Install Adobe Flash Player

      /Volumes/Adobe Flash Player Installer/Install Adobe Flash Player.app/Contents/MacOS $ls -l

      total 712

      -rwxr-xr-x  1 felix  staff  360912 Jul  8 15:34 Install Adobe Flash Player

      /Volumes/Adobe Flash Player Installer/Install Adobe Flash Player.app/Contents/MacOS $./Install\ Adobe\ Flash\ Player

      Killed: 9

      /Volumes/Adobe Flash Player Installer/Install Adobe Flash Player.app/Contents/MacOS $2013-08-03 06:50:18.643 Adobe Flash Player Install Manager[2410:707] Unable to launch FPInstallHelper. Error = 'launch path not accessible'

      2013-08-03 06:50:18.644 Adobe Flash Player Install Manager[2410:707]

      Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FPInstallHelper':

      {

          NSFileCreationDate = "2013-06-21 22:45:59 +0000";

          NSFileExtensionHidden = 0;

          NSFileGroupOwnerAccountID = 0;

          NSFileGroupOwnerAccountName = wheel;

          NSFileHFSCreatorCode = 0;

          NSFileHFSTypeCode = 0;

          NSFileModificationDate = "2013-06-21 22:45:59 +0000";

          NSFileOwnerAccountID = 0;

          NSFileOwnerAccountName = root;

          NSFilePosixPermissions = 2541;

          NSFileReferenceCount = 1;

          NSFileSize = 13236;

          NSFileSystemFileNumber = 16928404;

          NSFileSystemNumber = 16777218;

          NSFileType = NSFileTypeRegular;

      }

      2013-08-03 06:50:18.645 Adobe Flash Player Install Manager[2410:707]

      Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T':

      {

          NSFileCreationDate = "2013-08-03 04:55:32 +0000";

          NSFileExtensionHidden = 0;

          NSFileGroupOwnerAccountID = 0;

          NSFileGroupOwnerAccountName = wheel;

          NSFileModificationDate = "2013-08-03 10:50:18 +0000";

          NSFileOwnerAccountID = 0;

          NSFileOwnerAccountName = root;

          NSFilePosixPermissions = 449;

          NSFileReferenceCount = 5;

          NSFileSize = 170;

          NSFileSystemFileNumber = 16916698;

          NSFileSystemNumber = 16777218;

          NSFileType = NSFileTypeDirectory;

      }

      2013-08-03 06:50:18.864 Adobe Flash Player Install Manager[2410:707] Install failed with error code: 30.

      /Volumes/Adobe Flash Player Installer/Install Adobe Flash Player.app/Contents/MacOS $

       

      Any suggestions on why the 'launch path not accessible'?