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Installing on Mac OS X 10.8.4 keeps failing

Community Beginner ,
Aug 03, 2013 Aug 03, 2013

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I have tried several times installing several times. I followed the instructions in http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html and http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html#main_uninstall.

I ran the the un-install package in uninstall_flash_player_osx.dmg

I disabled the Firewall and I have no real-time anti-virus enabled. The only anti-virus software I have installed is ClamXav.

The installer paackage is the latest version from adobe that I downloaded AdobeFlashPlayerInstaller_11_ltrosxd_aaa_aih.dmg

So I decided to run the script from Terminal as root to see if I get any errors message in the console. Here is my steps:

~ $sudo su -

Password:

mac01-2:~ root# cd /Volumes/

mac01-2:Volumes root# ls

Adobe Flash Player Installer          Macintosh HD                              MobileBackups

mac01-2:Volumes root# cd Adobe\ Flash\ Player\ Installer/

mac01-2:Adobe Flash Player Installer root# ls

.DS_Store                              .background

.Trashes                              Install Adobe Flash Player.app

mac01-2:Adobe Flash Player Installer root# cd Install\ Adobe\ Flash\ Player.app/

mac01-2:Install Adobe Flash Player.app root# ls

Contents

mac01-2:Install Adobe Flash Player.app root# cd Contents/

mac01-2:Contents root# ls

Info.plist          MacOS                    PkgInfo                    Resources          _CodeSignature

mac01-2:Contents root# cd MacOS/

mac01-2:MacOS root# ls

Install Adobe Flash Player

mac01-2:MacOS root# ls -l

total 712

-rwxr-xr-x  1 felix  staff  360912 Jul  8 15:34 Install Adobe Flash Player

mac01-2:MacOS root# ./Install\ Adobe\ Flash\ Player

mac01-2:MacOS root# logout

It ran to completion without any problems, except that when I went to Firefox and Safari and opened http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html the box was blank on both browsers.

I decided to run the script again but this time not as root in terminal. This time it failed and I got error messages in the console. Here are my steps and errors:

~ $cd /Volumes/

/Volumes $cd Adobe\ Flash\ Player\ Installer/

/Volumes/Adobe Flash Player Installer $ls

Install Adobe Flash Player.app

/Volumes/Adobe Flash Player Installer $cd Install\ Adobe\ Flash\ Player.app/

/Volumes/Adobe Flash Player Installer/Install Adobe Flash Player.app $ls

Contents

/Volumes/Adobe Flash Player Installer/Install Adobe Flash Player.app $cd Contents/

/Volumes/Adobe Flash Player Installer/Install Adobe Flash Player.app/Contents $ls

Info.plist     MacOS          PkgInfo        Resources      _CodeSignature

/Volumes/Adobe Flash Player Installer/Install Adobe Flash Player.app/Contents $cd MacOS/

/Volumes/Adobe Flash Player Installer/Install Adobe Flash Player.app/Contents/MacOS $ls

Install Adobe Flash Player

/Volumes/Adobe Flash Player Installer/Install Adobe Flash Player.app/Contents/MacOS $ls

Install Adobe Flash Player

/Volumes/Adobe Flash Player Installer/Install Adobe Flash Player.app/Contents/MacOS $ls -l

total 712

-rwxr-xr-x  1 felix  staff  360912 Jul  8 15:34 Install Adobe Flash Player

/Volumes/Adobe Flash Player Installer/Install Adobe Flash Player.app/Contents/MacOS $./Install\ Adobe\ Flash\ Player

Killed: 9

/Volumes/Adobe Flash Player Installer/Install Adobe Flash Player.app/Contents/MacOS $2013-08-03 06:50:18.643 Adobe Flash Player Install Manager[2410:707] Unable to launch FPInstallHelper. Error = 'launch path not accessible'

2013-08-03 06:50:18.644 Adobe Flash Player Install Manager[2410:707]

Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FPInstallHelper':

{

    NSFileCreationDate = "2013-06-21 22:45:59 +0000";

    NSFileExtensionHidden = 0;

    NSFileGroupOwnerAccountID = 0;

    NSFileGroupOwnerAccountName = wheel;

    NSFileHFSCreatorCode = 0;

    NSFileHFSTypeCode = 0;

    NSFileModificationDate = "2013-06-21 22:45:59 +0000";

    NSFileOwnerAccountID = 0;

    NSFileOwnerAccountName = root;

    NSFilePosixPermissions = 2541;

    NSFileReferenceCount = 1;

    NSFileSize = 13236;

    NSFileSystemFileNumber = 16928404;

    NSFileSystemNumber = 16777218;

    NSFileType = NSFileTypeRegular;

}

2013-08-03 06:50:18.645 Adobe Flash Player Install Manager[2410:707]

Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T':

{

    NSFileCreationDate = "2013-08-03 04:55:32 +0000";

    NSFileExtensionHidden = 0;

    NSFileGroupOwnerAccountID = 0;

    NSFileGroupOwnerAccountName = wheel;

    NSFileModificationDate = "2013-08-03 10:50:18 +0000";

    NSFileOwnerAccountID = 0;

    NSFileOwnerAccountName = root;

    NSFilePosixPermissions = 449;

    NSFileReferenceCount = 5;

    NSFileSize = 170;

    NSFileSystemFileNumber = 16916698;

    NSFileSystemNumber = 16777218;

    NSFileType = NSFileTypeDirectory;

}

2013-08-03 06:50:18.864 Adobe Flash Player Install Manager[2410:707] Install failed with error code: 30.

/Volumes/Adobe Flash Player Installer/Install Adobe Flash Player.app/Contents/MacOS $

Any suggestions on why the 'launch path not accessible'?

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LEGEND ,
Aug 03, 2013 Aug 03, 2013

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Unless you enjoy witing UNIX commands, you really shouldn't install anything from Terminal that can be done in the UI.

See: http://forums.adobe.com/thread/1267823 for instrucions on  "Clean Install" for Mountain Lion.

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Community Beginner ,
Aug 03, 2013 Aug 03, 2013

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I do enjoy UNIX commands, but I only used terminal so I can see any error messages to the console. Thank you for the Clean Install instructions. They worked perferctly.

Flash now works in Firefox and Safari now.

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