11 Replies Latest reply on Mar 25, 2015 12:52 PM by paulk68684891

    What do I do after I've done everything suggested?

    cynthiaf79927900

      I have Flash Player 16 on my MacBook Air. I have tried and tried to download the update, but I have failed every time.  I've read the entire forum, and I've tried all the help suggestions.  My preferences are okay.  My virus software should allow this (it allowed Adobe Flash Player 16).  And I'm stumped.  Help please.