1 Reply Latest reply on Mar 29, 2016 8:03 AM by kurts31285423

    Two ID's. One using a non-existing mailaddress - lost password  hence not updatable. How do I get rid of it?


      Altering an ID password  demands an existing mailaddress.


      The old ID locks me out of downloading an ebook for my laptop because it is authorized for that ID.

      I cannot update it or erase it.