I am not an expert here, but this is what I suggest.
- Try the troubleshooting steps in Troubleshooting Muse Form Widgets Used on Third-Party Servers
- If none of those solutions help, contact Adobe Support Contact us | Adobe
Thank you. I did refer to that first. I'm not having any luck whatsoever. I already have contacted my hosting company and changed the MX setting. Still getting the PHP error. Something in the PHP setting needs to be changed. I ran diagnostics and shows me "Mail configuration: PHP mail() configured incorrectly on server. Form will not be able to send email."
When the form is filled out and the Submit button on the form is hit to send it, it is received to the email account, but I want the error to stop coming up.
Any help or ideas on how to fix this would be appreciated. Hosting company says changing the MX settings should have fixed it and its an error with the PHP within the form on Adobe Muse, so not sure how to go about making this right.
Thank you for posting this Liz - I am having the same problem but oddly enough, I have 2 forms on my website (groovindj.com). One is a simple mailer - just a few input fields to fill out in the contact section and the second one (a hidden link - groovindj.com/onlinemusicform.html) with many input fields to fill out. The simple mailer form works flawlessly every time. The first time I uploaded the more complicated form - it worked. When I shared the link with my client, she got the php error. I tried it on my laptop and got the same error. Both forms are on the same website which is on one server. One works - the other only worked once. Nothing, that I can figure out has changed. I don't get it.
Any help is greatly appreciated.