3 Replies Latest reply on Mar 13, 2017 1:56 PM by m_vargas

    This page can’t be displayed after MSI Install

    toddw43631036 Level 1

      Hi all I am a system administrator and am pushing out adobe flash updates using MSIEXEC.  After pushing out the update for 24.0.0.221 something is not working right.  If I go to one of the Windows 7 64-bit machines that had flash pushed out it shows as being installed and it shows the add-on in IE11.  If I go to the Adobe Flash Player test website (Adobe - Flash Player ) it shows that I have the latest version installed and the flash animation starts but then suddenly changes to "This page can't be displayed"

       

      If I reinstall flash from the Adobe Flash website using the exe it will work then but I have hundreds of computers I need to fix this on.

       

      I am using a program called PDQ Deploy to push this out, here is the command: msiexec.exe /i "install_flash_player_24.0.0.221_active_x.msi" ALLUSERS=1 /qn /norestart /log output.log RebootYesNo=No

       

      I have included screen shots below and also pasted the install log for this machine.

       

      Any help solving this would be greatly appreciated.

       

      HCC-107 2017-03-09 09.54.11.png

      HCC-107 2017-03-09 09.54.42.png

      HCC-107 2017-03-09 09.54.54.png

      HCC-107 2017-03-09 09.55.08.png

      뿃뻃=== Logging started: 3/6/2017  11:14:19 ===

      Action start 11:14:19: INSTALL.

      Action start 11:14:19: ISSetupFilesExtract.

      1: Starting to extract setup files

      1: Getting SUPPORTDIR property :  

      1: Extracting SetupFiles to:  C:\Users\pdq\AppData\Local\Temp\{BBFE8F5D-C440-45C7-B9C5-B6445D2C9B56}

      1: Getting ISSetupFile table view

      1: Executing ISSetupFile table view

      1: Extracting Setup File:

      1: C:\Users\pdq\AppData\Local\Temp\{BBFE8F5D-C440-45C7-B9C5-B6445D2C9B56}\IsIllegalUpgrade.v bs

      1: Setting SUPPORTDIR property to:  C:\Users\pdq\AppData\Local\Temp\{BBFE8F5D-C440-45C7-B9C5-B6445D2C9B56}

      1: Setting ISSETUPFILESCOMPLETED property

      Action ended 11:14:19: ISSetupFilesExtract. Return value 1.

      Action start 11:14:19: ISSetAllUsers.

      InstallShield 11:14:19: Begin SetAllUsers()

      InstallShield 11:14:19: Getting records from Upgrade table

      InstallShield 11:14:19: UpgradeCode: {42463807-970B-4257-BC95-5C348D61DF1C} MinVersion: 6.0.0.0 MaxVersion: 24.0.0.221 Language: Attributes: 769

      InstallShield 11:14:19: Checking related product {904CD3A3-7A9D-4932-8316-95A7A6D2FB4A}

      InstallShield 11:14:19: {904CD3A3-7A9D-4932-8316-95A7A6D2FB4A} ***Related***

      InstallShield 11:14:19: No related products for UpgradeCode {42463807-970B-4257-BC95-5C348D61DF1C} found

      InstallShield 11:14:19: UpgradeCode: {91ACC36E-CB92-44F0-AF4E-0BACC033F7F1} MinVersion: MaxVersion: 24.0.0.221 Language: Attributes: 257

      InstallShield 11:14:19: No related products for UpgradeCode {91ACC36E-CB92-44F0-AF4E-0BACC033F7F1} found

      InstallShield 11:14:19: UpgradeCode: {ECA98E30-EB7E-47D1-B47F-B3BEC081B7D8} MinVersion: MaxVersion: 24.0.0.221 Language: Attributes: 257

      InstallShield 11:14:19: No related products for UpgradeCode {ECA98E30-EB7E-47D1-B47F-B3BEC081B7D8} found

      InstallShield 11:14:19: End SetAllUsers()

      Action ended 11:14:19: ISSetAllUsers. Return value 1.

      Action start 11:14:19: AppSearch.

      Action ended 11:14:19: AppSearch. Return value 1.

      Action start 11:14:19: LaunchConditions.

      Action ended 11:14:19: LaunchConditions. Return value 1.

      Action start 11:14:19: FindRelatedProducts.

      Action ended 11:14:19: FindRelatedProducts. Return value 1.

      Action start 11:14:19: ValidateProductID.

      Action ended 11:14:19: ValidateProductID. Return value 1.

      Action start 11:14:19: MakePropsAvailable.

      Action ended 11:14:19: MakePropsAvailable. Return value 1.

      Action start 11:14:19: IsIllegalUpgrade.

      Action ended 11:14:19: IsIllegalUpgrade. Return value 0.

      Action start 11:14:19: CostInitialize.

      Action ended 11:14:19: CostInitialize. Return value 1.

      Action start 11:14:19: FileCost.

      Action ended 11:14:19: FileCost. Return value 1.

      Action start 11:14:19: IsolateComponents.

      Action ended 11:14:19: IsolateComponents. Return value 0.

      Action start 11:14:19: CostFinalize.

      Action ended 11:14:19: CostFinalize. Return value 1.

      Action start 11:14:19: SetARPINSTALLLOCATION.

      Action ended 11:14:19: SetARPINSTALLLOCATION. Return value 1.

      Action start 11:14:19: SetODBCFolders.

      Action ended 11:14:19: SetODBCFolders. Return value 0.

      Action start 11:14:19: MigrateFeatureStates.

      Action ended 11:14:19: MigrateFeatureStates. Return value 0.

      Action start 11:14:19: InstallValidate.

      Action ended 11:14:19: InstallValidate. Return value 1.

      Action start 11:14:19: RemoveExistingProducts.

      Action ended 11:14:19: RemoveExistingProducts. Return value 1.

      Action start 11:14:19: InstallInitialize.

      Action ended 11:14:20: InstallInitialize. Return value 1.

      Action start 11:14:20: AllocateRegistrySpace.

      Action ended 11:14:20: AllocateRegistrySpace. Return value 1.

      Action start 11:14:20: ProcessComponents.

      Action ended 11:14:20: ProcessComponents. Return value 1.

      Action start 11:14:20: UnpublishComponents.

      Action ended 11:14:20: UnpublishComponents. Return value 0.

      Action start 11:14:20: MsiUnpublishAssemblies.

      Action ended 11:14:20: MsiUnpublishAssemblies. Return value 0.

      Action start 11:14:20: UnpublishFeatures.

      Action ended 11:14:20: UnpublishFeatures. Return value 1.

      Action start 11:14:20: StopServices.

      Action ended 11:14:20: StopServices. Return value 1.

      Action start 11:14:20: DeleteServices.

      Action ended 11:14:20: DeleteServices. Return value 1.

      Action start 11:14:20: UnregisterComPlus.

      Action ended 11:14:20: UnregisterComPlus. Return value 0.

      Action start 11:14:20: SelfUnregModules.

      Action ended 11:14:20: SelfUnregModules. Return value 1.

      Action start 11:14:20: UnregisterTypeLibraries.

      Action ended 11:14:20: UnregisterTypeLibraries. Return value 0.

      Action start 11:14:20: RemoveODBC.

      Action ended 11:14:20: RemoveODBC. Return value 1.

      Action start 11:14:20: UnregisterFonts.

      Action ended 11:14:20: UnregisterFonts. Return value 1.

      Action start 11:14:20: RemoveRegistryValues.

      Action ended 11:14:20: RemoveRegistryValues. Return value 1.

      Action start 11:14:20: UnregisterClassInfo.

      Action ended 11:14:20: UnregisterClassInfo. Return value 0.

      Action start 11:14:20: UnregisterExtensionInfo.

      Action ended 11:14:20: UnregisterExtensionInfo. Return value 0.

      Action start 11:14:20: UnregisterProgIdInfo.

      Action ended 11:14:20: UnregisterProgIdInfo. Return value 0.

      Action start 11:14:20: UnregisterMIMEInfo.

      Action ended 11:14:20: UnregisterMIMEInfo. Return value 0.

      Action start 11:14:20: RemoveIniValues.

      Action ended 11:14:20: RemoveIniValues. Return value 1.

      Action start 11:14:20: RemoveShortcuts.

      Action ended 11:14:20: RemoveShortcuts. Return value 0.

      Action start 11:14:20: RemoveEnvironmentStrings.

      Action ended 11:14:20: RemoveEnvironmentStrings. Return value 1.

      Action start 11:14:20: RemoveDuplicateFiles.

      Action ended 11:14:20: RemoveDuplicateFiles. Return value 1.

      Action start 11:14:20: RemoveFolders.

      Action ended 11:14:20: RemoveFolders. Return value 1.

      Action start 11:14:20: CreateFolders.

      Action ended 11:14:20: CreateFolders. Return value 1.

      Action start 11:14:20: MoveFiles.

      Action ended 11:14:20: MoveFiles. Return value 1.

      Action start 11:14:20: InstallFiles.

      Action ended 11:14:20: InstallFiles. Return value 1.

      Action start 11:14:20: NewCustomAction1.

      Action ended 11:14:20: NewCustomAction1. Return value 1.

      Action start 11:14:20: PatchFiles.

      Action ended 11:14:20: PatchFiles. Return value 1.

      Action start 11:14:20: DuplicateFiles.

      Action ended 11:14:20: DuplicateFiles. Return value 1.

      Action start 11:14:20: BindImage.

      Action ended 11:14:20: BindImage. Return value 1.

      Action start 11:14:20: CreateShortcuts.

      Action ended 11:14:20: CreateShortcuts. Return value 0.

      Action start 11:14:20: RegisterClassInfo.

      Action ended 11:14:20: RegisterClassInfo. Return value 0.

      Action start 11:14:20: RegisterExtensionInfo.

      Action ended 11:14:20: RegisterExtensionInfo. Return value 0.

      Action start 11:14:20: RegisterProgIdInfo.

      Action ended 11:14:20: RegisterProgIdInfo. Return value 0.

      Action start 11:14:20: RegisterMIMEInfo.

      Action ended 11:14:20: RegisterMIMEInfo. Return value 0.

      Action start 11:14:20: WriteRegistryValues.

      Action ended 11:14:20: WriteRegistryValues. Return value 1.

      Action start 11:14:20: WriteIniValues.

      Action ended 11:14:20: WriteIniValues. Return value 1.

      Action start 11:14:20: WriteEnvironmentStrings.

      Action ended 11:14:20: WriteEnvironmentStrings. Return value 1.

      Action start 11:14:20: RegisterFonts.

      Action ended 11:14:20: RegisterFonts. Return value 1.

      Action start 11:14:20: InstallODBC.

      Action ended 11:14:20: InstallODBC. Return value 0.

      Action start 11:14:20: RegisterTypeLibraries.

      Action ended 11:14:20: RegisterTypeLibraries. Return value 0.

      Action start 11:14:20: SelfRegModules.

      Action ended 11:14:20: SelfRegModules. Return value 1.

      Action start 11:14:20: RegisterComPlus.

      Action ended 11:14:20: RegisterComPlus. Return value 0.

      Action start 11:14:20: InstallServices.

      Action ended 11:14:20: InstallServices. Return value 1.

      Action start 11:14:20: MsiConfigureServices.

      Action ended 11:14:20: MsiConfigureServices. Return value 1.

      Action start 11:14:20: StartServices.

      Action ended 11:14:20: StartServices. Return value 1.

      Action start 11:14:20: RegisterUser.

      Action ended 11:14:20: RegisterUser. Return value 1.

      Action start 11:14:20: RegisterProduct.

      Action ended 11:14:20: RegisterProduct. Return value 1.

      Action start 11:14:20: PublishComponents.

      Action ended 11:14:20: PublishComponents. Return value 0.

      Action start 11:14:20: MsiPublishAssemblies.

      Action ended 11:14:20: MsiPublishAssemblies. Return value 0.

      Action start 11:14:20: PublishFeatures.

      Action ended 11:14:20: PublishFeatures. Return value 1.

      Action start 11:14:20: PublishProduct.

      Action ended 11:14:20: PublishProduct. Return value 1.

      Action start 11:14:20: InstallFinalize.

      Action ended 11:14:31: InstallFinalize. Return value 1.

      Action start 11:14:31: ISSetupFilesCleanup.

      1: Deleting Support File:  C:\Users\pdq\AppData\Local\Temp\{BBFE8F5D-C440-45C7-B9C5-B6445D2C9B56}\IsIllegalUpgrade.v bs

      Action ended 11:14:31: ISSetupFilesCleanup. Return value 1.

      Action ended 11:14:31: INSTALL. Return value 1.

      Property(S): DiskPrompt = [1]

      Property(S): UpgradeCode = {42463807-970B-4257-BC95-5C348D61DF1C}

      Property(S): ProductCode = {BBFE8F5D-C440-45C7-B9C5-B6445D2C9B56}

      Property(S): ProductToBeRegistered = 1

      Property(S): SourcedirProduct = {BBFE8F5D-C440-45C7-B9C5-B6445D2C9B56}

      Property(S): SOURCEDIR = C:\Windows\AdminArsenal\PDQDeployRunner\service-1\exec\

      Property(S): VersionNT = 601

      Property(S): TARGETDIR = C:\

      Property(S): ALLUSERSPROFILE = C:\

      Property(S): PrimaryVolumeSpaceRemaining = 0

      Property(S): PrimaryVolumeSpaceRequired = 0

      Property(S): PrimaryVolumeSpaceAvailable = 0

      Property(S): OutOfNoRbDiskSpace = 0

      Property(S): OutOfDiskSpace = 0

      Property(S): CommonFilesFolder = C:\Program Files (x86)\Common Files\

      Property(S): MACROMED = C:\Windows\SysWOW64\Macromed\

      Property(S): FLASH = C:\Windows\SysWOW64\Macromed\Flash\

      Property(S): INSTALLDIR = C:\Windows\SysWOW64\Macromed\Flash\

      Property(S): ISCommonFilesFolder = C:\Program Files (x86)\Common Files\InstallShield\

      Property(S): ISUpdateServiceFolder = C:\Program Files (x86)\Common Files\InstallShield\UpdateService\

      Property(S): SystemFolder = C:\Windows\SysWOW64\

      Property(S): CostingComplete = 1

      Property(S): SourceDir = C:\Windows\AdminArsenal\PDQDeployRunner\service-1\exec\

      Property(S): TempFolder = C:\Users\pdq\AppData\Local\Temp\

      Property(S): USERPROFILE = C:\

      Property(S): ROOTDRIVE = C:\

      Property(S): IS_MAJOR_UPGRADE = Yes

      Property(S): _TempGUIDFolder_ = C:\Users\pdq\AppData\Local\Temp\{BBFE8F5D-C440-45C7-B9C5-B6445D2C9B56}\

      Property(S): ISSETUPFILESCOMPLETED = Completed

      Property(S): SUPPORTDIR = C:\Users\pdq\AppData\Local\Temp\{BBFE8F5D-C440-45C7-B9C5-B6445D2C9B56}

      Property(S): ACTION = INSTALL

      Property(S): UILevel = 2

      Property(S): OriginalDatabase = C:\Windows\AdminArsenal\PDQDeployRunner\service-1\exec\install_flash_player_24.0.0.221_ac tive_x.msi

      Property(S): DATABASE = C:\Windows\Installer\ea3dca4.msi

      Property(S): Privileged = 1

      Property(S): MsiRunningElevated = 1

      Property(S): RedirectedDllSupport = 2

      Property(S): MsiWin32AssemblySupport = 6.1.7601.17514

      Property(S): MsiNetAssemblySupport = 4.0.30319.18408

      Property(S): Date = 3/6/2017

      Property(S): Time = 11:14:31

      Property(S): TTCSupport = 1

      Property(S): ColorBits = 32

      Property(S): TextInternalLeading = 3

      Property(S): TextHeight = 16

      Property(S): PREVIOUS_VERSION = 0

      Property(S): ISCHECKFORPRODUCTUPDATES = 1

      Property(S): ApplicationUsers = AllUsers

      Property(S): AgreeToLicense = No

      Property(S): _IsMaintenance = Change

      Property(S): RestartManagerOption = CloseRestart

      Property(S): IS_SQLSERVER_USERNAME = sa

      Property(S): IS_SQLSERVER_AUTHENTICATION = 0

      Property(S): SetupType = Typical

      Property(S): _IsSetupTypeMin = Typical

      Property(S): Display_IsBitmapDlg = 1

      Property(S): BorderSide = 1

      Property(S): ProductName = Adobe Flash Player 24 ActiveX

      Property(S): ALLUSERS = 1

      Property(S): ARPHELPLINK = http://www.adobe.com/go/flashplayer_support/

      Property(S): ARPNOMODIFY = 1

      Property(S): ARPPRODUCTICON = ARPPRODUCTICON.exe

      Property(S): ARPURLINFOABOUT = http://www.adobe.com

      Property(S): BorderTop = 1

      Property(S): ARPURLUPDATEINFO = http://www.adobe.com/go/getflashplayer

      Property(S): DWUSINTERVAL = 30

      Property(S): DWUSLINK = CECCA75FE9CBA098D9ACE02FFEDB978FBEECA78F69BBE0B8CE8BA7CFE97CF0AFCEBCE08FD9AC

      Property(S): DefaultUIFont = Tahoma8

      Property(S): DialogCaption = InstallShield for Windows Installer

      Property(S): DisplayNameCustom = Custom

      Property(S): DisplayNameMinimal = Minimal

      Property(S): DisplayNameTypical = Typical

      Property(S): ErrorDialog = SetupError

      Property(S): INSTALLLEVEL = 100

      Property(S): ISSCRIPT_VERSION_MISSING = The InstallScript engine is missing from this machine.  If available, please run ISScript.msi, or contact your support personnel for further assistance.

      Property(S): ISVROOT_PORT_NO = 0

      Property(S): IS_COMPLUS_PROGRESSTEXT_COST = Costing COM+ application: [1]

      Property(S): IS_COMPLUS_PROGRESSTEXT_INSTALL = Installing COM+ application: [1]

      Property(S): IS_COMPLUS_PROGRESSTEXT_UNINSTALL = Uninstalling COM+ application: [1]

      Property(S): IS_PROGMSG_TEXTFILECHANGS_REPLACE = Replacing %s with %s in %s...

      Property(S): IS_PROGMSG_XML_COSTING = Costing XML files...

      Property(S): IS_PROGMSG_XML_CREATE_FILE = Creating XML file %s...

      Property(S): IS_PROGMSG_XML_FILES = Performing XML file changes...

      Property(S): IS_PROGMSG_XML_REMOVE_FILE = Removing XML file %s...

      Property(S): IS_PROGMSG_XML_ROLLBACK_FILES = Rolling back XML file changes...

      Property(S): IS_PROGMSG_XML_UPDATE_FILE = Updating XML file %s...

      Property(S): InstallChoice = AR

      Property(S): Manufacturer = Adobe Systems Incorporated

      Property(S): MsiLogging = voicewarmupx

      Property(S): NewProperty2 = 0

      Property(S): NewProperty3 = 0

      Property(S): PIDTemplate = 12345<###-%%%%%%%>@@@@@

      Property(S): PROGMSG_IIS_CREATEAPPPOOL = Creating application pool %s

      Property(S): PROGMSG_IIS_CREATEAPPPOOLS = Creating application Pools...

      Property(S): PROGMSG_IIS_CREATEVROOT = Creating IIS virtual directory %s

      Property(S): PROGMSG_IIS_CREATEVROOTS = Creating IIS virtual directories...

      Property(S): PROGMSG_IIS_CREATEWEBSERVICEEXTENSION = Creating web service extension

      Property(S): PROGMSG_IIS_CREATEWEBSERVICEEXTENSIONS = Creating web service extensions...

      Property(S): PROGMSG_IIS_CREATEWEBSITE = Creating IIS website %s

      Property(S): PROGMSG_IIS_CREATEWEBSITES = Creating IIS websites...

      Property(S): PROGMSG_IIS_EXTRACT = Extracting information for IIS virtual directories...

      Property(S): PROGMSG_IIS_EXTRACTDONE = Extracted information for IIS virtual directories...

      Property(S): PROGMSG_IIS_REMOVEAPPPOOL = Removing application pool

      Property(S): PROGMSG_IIS_REMOVEAPPPOOLS = Removing application pools...

      Property(S): PROGMSG_IIS_REMOVESITE = Removing web site at port %d

      Property(S): PROGMSG_IIS_REMOVEVROOT = Removing IIS virtual directory %s

      Property(S): PROGMSG_IIS_REMOVEVROOTS = Removing IIS virtual directories...

      Property(S): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSION = Removing web service extension

      Property(S): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSIONS = Removing web service extensions...

      Property(S): PROGMSG_IIS_REMOVEWEBSITES = Removing IIS websites...

      Property(S): PROGMSG_IIS_ROLLBACKAPPPOOLS = Rolling back application pools...

      Property(S): PROGMSG_IIS_ROLLBACKVROOTS = Rolling back virtual directory and web site changes...

      Property(S): PROGMSG_IIS_ROLLBACKWEBSERVICEEXTENSIONS = Rolling back web service extensions...

      Property(S): ProductID = none

      Property(S): ProductLanguage = 1033

      Property(S): ProductVersion = 24.0.0.221

      Property(S): ProgressType0 = install

      Property(S): ProgressType1 = Installing

      Property(S): ProgressType2 = installed

      Property(S): ProgressType3 = installs

      Property(S): RebootYesNo = Yes

      Property(S): ReinstallModeText = omus

      Property(S): SHOWLAUNCHPROGRAM = 0

      Property(S): SecureCustomProperties = INSTALLDIR;ISACTIONPROP1;ISACTIONPROP2;ISACTIONPROP3;PREVIOUS_VERSION;SUPPORTDIR

      Property(S): UNINSTALLER_EXE = [SystemFolder]\Macromed\Flash\uninstall_activeX.exe

      Property(S): SETUPEXENAME = setup.exe

      Property(S): ARPINSTALLLOCATION = C:\Windows\SysWOW64\Macromed\Flash\

      Property(S): CaptionHeight = 22

      Property(S): ScreenY = 768

      Property(S): ScreenX = 1024

      Property(S): SystemLanguageID = 1033

      Property(S): AdminUser = 1

      Property(S): ComputerName = HCC-107

      Property(S): UserLanguageID = 1033

      Property(S): UserSID = S-1-5-21-764942150-1513246133-618671499-37327

      Property(S): LogonUser = pdq

      Property(S): MsiTrueAdminUser = 1

      Property(S): VirtualMemory = 6515

      Property(S): PhysicalMemory = 3996

      Property(S): Intel = 6

      Property(S): Msix64 = 6

      Property(S): MsiAMD64 = 6

      Property(S): ShellAdvtSupport = 1

      Property(S): OLEAdvtSupport = 1

      Property(S): GPTSupport = 1

      Property(S): FontsFolder = C:\Windows\Fonts\

      Property(S): DesktopFolder = C:\Users\Public\Desktop\

      Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\

      Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\

      Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\

      Property(S): USERNAME = IT2

      Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\

      Property(S): MyPicturesFolder = C:\Users\pdq\Pictures\

      Property(S): LocalAppDataFolder = C:\Users\pdq\AppData\Local\

      Property(S): CommonAppDataFolder = C:\ProgramData\

      Property(S): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\

      Property(S): SendToFolder = C:\Users\pdq\AppData\Roaming\Microsoft\Windows\SendTo\

      Property(S): RecentFolder = C:\Users\pdq\AppData\Roaming\Microsoft\Windows\Recent\

      Property(S): PrintHoodFolder = C:\Users\pdq\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\

      Property(S): PersonalFolder = C:\Users\pdq\Documents\

      Property(S): NetHoodFolder = C:\Users\pdq\AppData\Roaming\Microsoft\Windows\Network Shortcuts\

      Property(S): FavoritesFolder = C:\Users\pdq\Favorites\

      Property(S): AppDataFolder = C:\Users\pdq\AppData\Roaming\

      Property(S): CommonFiles64Folder = C:\Program Files\Common Files\

      Property(S): ProgramFiles64Folder = C:\Program Files\

      Property(S): ProgramFilesFolder = C:\Program Files (x86)\

      Property(S): RemoteAdminTS = 1

      Property(S): System64Folder = C:\Windows\system32\

      Property(S): WindowsVolume = C:\

      Property(S): WindowsFolder = C:\Windows\

      Property(S): MsiNTProductType = 1

      Property(S): ServicePackLevelMinor = 0

      Property(S): ServicePackLevel = 1

      Property(S): WindowsBuild = 7601

      Property(S): VersionNT64 = 601

      Property(S): VersionMsi = 5.00

      Property(S): VersionDatabase = 110

      Property(S): MsiSystemRebootPending = 1

      Property(S): CLIENTPROCESSID = 4668

      Property(S): CLIENTUILEVEL = 3

      Property(S): CURRENTDIRECTORY = C:\Windows\AdminArsenal\PDQDeployRunner\service-1\exec

      Property(S): REBOOTYESNO = No

      Property(S): REBOOT = ReallySuppress

      Property(S): PackagecodeChanging = 1

      Property(S): ProductState = -1

      Property(S): PackageCode = {36A1A18E-2A6C-4A17-96F9-F2AD5DAD27A3}

      Property(S): MsiLogFileLocation = C:\Windows\AdminArsenal\PDQDeployRunner\service-1\exec\output.log

      MSI (s) (E0:08) [11:14:31:770]: Product: Adobe Flash Player 24 ActiveX -- Installation operation completed successfully.

       

       

      MSI (s) (E0:08) [11:14:31:770]: Windows Installer installed the product. Product Name: Adobe Flash Player 24 ActiveX. Product Version: 24.0.0.221. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Installation success or error status: 0.

       

       

      === Logging stopped: 3/6/2017  11:14:31 ===

        • 1. Re: This page can’t be displayed after MSI Install
          m_vargas Adobe Employee

          Hi toddw43631036 ,

           

          Thank you for reporting this issue. This isn't Flash Player related.  The expected behaviour on that page is that a Flash banner displays for about 10-15 seconds and then an advertisement displays.  It is this advertisement that is not displaying.  The same behaviour is reproducible on various browsers (IE, Firefox, Chrome) regardless if Flash Player is installed or not.  I have escalated this internally.

           

          --

          Maria

          • 2. Re: This page can’t be displayed after MSI Install
            toddw43631036 Level 1

            Ok thank you for that information but I still have the issue that Flash is not working after install using the MSI.  We have web application that use flash and they do not work after updating flash with the MSI so I have to login locally and use the exe from your site to install flash and then it will work.

             

            Thank You,

             

            Todd Welch

            Senior Information Management Specialist for Clark County, WI

            Local Government Solutions, Americas

             

            [moderator: deleted person information.

            • 3. Re: This page can’t be displayed after MSI Install
              m_vargas Adobe Employee

              Hi,

               

              You're first post doesn't really indicate an issue with the MSI installation.  It reads:

               

              " If I go to the Adobe Flash Player test website (Adobe - Flash Player ) it shows that I have the latest version installed and the flash animation starts but then suddenly changes to "This page can't be displayed""

               

              The Flash animation on that page only lasts a few seconds and then it switches to an advertisement, which is now working and the "page cannot be displayed" error as shown in your screenshot is no longer being returned.  The Version Information widget on the page also displays version 24.0.0.221 installed, which indicates Flash is being detected correctly.

               

              Please provide some other site, for example the animation at the bottom of the Flash Player Help  page, as an example of Flash not working correctly.


              You can also provide the FlashInstall.log files saved at C:\Windows\System32\Macromed\Flash, and C:\Windows\SysWOW64\Macromed\Flash by uploaded them to cloud.acrobat.com/send and post the link to the uploaded file(s).  See How to share a document for assistance on uploading the files.

               

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              Maria