• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Creative Cloud Desktop App will not take my login

Community Beginner ,
Jun 30, 2017 Jun 30, 2017

Copy link to clipboard

Copied

Just recently my Creative Cloud Desktop App will not take my login although all my Adobe programs do take take my login as does the Adobe website.

When I sign in it says "You've been signed out" Unable to authenticate your Adobe ID. Sign in again with you Adobe ID and password to continue using Adobe apps.

I have gone to the totaly inadequate support area on the Adobe site and reqardless of the info I checked I was just sent through an endless loop of pages with no possibility of contact by phone.

I would really like some advice. I have several images on the Adobe photos that I had downloaded comps of and not need to purchase for my project.

TOPICS
Creative Cloud

Views

3.3K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jun 30, 2017 Jun 30, 2017

Hi Cathleen,

Please refer to the help document below:

Creative Cloud signs me out or asks me to sign in repeatedly

You may also refer to the threads below where the issue has been addressed:

You've been signed out

"You've been signed out" error every time I try to sign into Creative Cloud desktop application.

you've been signed out

Regards,

Sheena

Votes

Translate

Translate
Adobe Employee ,
Jun 30, 2017 Jun 30, 2017

Copy link to clipboard

Copied

LATEST

Hi Cathleen,

Please refer to the help document below:

Creative Cloud signs me out or asks me to sign in repeatedly

You may also refer to the threads below where the issue has been addressed:

You've been signed out

"You've been signed out" error every time I try to sign into Creative Cloud desktop application.

you've been signed out

Regards,

Sheena

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines