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Re: Annuler mon abonnement

New Here ,
Aug 02, 2017 Aug 02, 2017

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Bonjour

Depuis plusieurs mois je subis des double prélèvement
j aimerais que cela s arrête très vite avant de me renseigner comment faire fermer mon compte définitivement

Merci me tenir informé par mail
cordialement

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Creative Cloud

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correct answers 1 Correct answer

Adobe Employee , Aug 03, 2017 Aug 03, 2017

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Hi Loic,

I understand your concern and issue.

You will need to contact support through call/chat for this request as billing queries are not handled on open forums due to security reasons.

Contact Customer Care

**Be sure to remain signed in with your Adobe ID before accessing the link above**

Please see Support FAQ: How can I contact Adobe for support?

Let me know if you face troubles in reaching support.

Regards,

Sheena

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Adobe Employee ,
Aug 03, 2017 Aug 03, 2017

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Branching into a new discussion

Hi Loic,

I understand your concern and issue.

You will need to contact support through call/chat for this request as billing queries are not handled on open forums due to security reasons.

Contact Customer Care

**Be sure to remain signed in with your Adobe ID before accessing the link above**

Please see Support FAQ: How can I contact Adobe for support?

Let me know if you face troubles in reaching support.

Regards,

Sheena

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New Here ,
May 20, 2018 May 20, 2018

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Je n'arrive pas a annuler mon abonnement. C'est extrêmement désagréable de perdre autant de temps.

Que dois je faire ?

Patrick B

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New Here ,
May 21, 2018 May 21, 2018

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Idem. Avez vous trouvé la solution ?

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New Here ,
Aug 11, 2018 Aug 11, 2018

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j,ai du changer mon no de carte de crédit

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Community Expert ,
Aug 12, 2018 Aug 12, 2018

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LATEST

J’ai jamais eu des problèmes à annuller mon abonnement. Mais en cas de problèmes je contaterai Adobe via chat...

Contact Adobe via chat or phone.

Contact Customer Care

Please do not pass over this screen:

CAB2C3C1-5034-4F4B-B3D2-5DF3ED89033F.jpeg

ABAMBO | Hard- and Software Engineer | Photographer

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