As per the description above, the Restore Last View settings is not working, Is that correct?
Please check for any pending updates from Help>Check for updates.
If the Repair installation has not fixed the issue, please uninstall and reinstall the Acrobat DC.
To reinstall use the following link: Download Pro or Standard versions of Acrobat DC, 2017, XI, or X Link: https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
If the issue still persists, please share the following details:
- Is it Adobe Reader or Acrobat, check from Help>About Adobe Reader/Acrobat.
- Is it Mac or Windows?
- Is it occurring with one PDF file or with all the PDF files?
Keep us posted with the results.
Yes, Restore Last View settings is not working.
It's up to date.
I removed it and reinstalled it - no change.
It's Acrobat reader DC 2017.
Seems like it happens with some pdfs. The other computer (same reader and OS) doesn't have any issues at all with the same files.
Sorry for the delay in response to your query. Please try to delete the preferences of Adobe Reader, to delete the preferences, refer to https://forums.adobe.com/docs/DOC-8511
After deleting the preferences, restart the computer and check.
If the issue still persists, use the Adobe Acrobat cleaner tool to remove the Reader DC, Cleaner tool http://labs.adobe.com/downloads/acrobatcleaner.html
Restart the computer and then install the Reader from https://get.adobe.com/reader/enterprise/
Hope this help, and keep us posted with the results.
None of that made any difference.
Are you behind a managed network and domain i.e. Is it your personal computer or an office computer.
If possible, please enable the hidden Administrator account and check with the Acrobat/Reader.
Let us know how it goes.
It's my personal computer. Although my user already has admin rights, I logged in with the Administrator account and I got the same behavior.