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Hello there
I am using 19.1.2 release Adobe Photoshop on Mac OS High Sierra 10.13.3 (17D102).
From last 3 updates, Photoshop has been constantly playing up with saving files. Sometimes, it saves no information and all of a sudden the file becomes zero bytes.
My main issue now is, every time I hit CMD + S for the already saved file, it brings up a dialog box prompting to File save as... It is pretty annoying since I am used to saving files every minute or so.
Is there anything I need to do manually to fix this issue? Please help.
Try saving the PSD to the local hard drive and make some changes and hit CMD + S
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Not seeing this issue on Windows, have you tried resetting Photoshop preferences
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I have tried this option and reinstall everything fresh including the OS. Still facing the same issue.
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Are you working locally or across network?
Which file formats are affected?
Could you have introduced features (Layers for example) that the format (jpg for example) does not support?
Please post meaningful screenshots including all pertinent UI elements.
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The file format is PSD only. Since it has a few layers.
Btw - I am using OneDrive to save everything which syncs automatically with the cloud. Could that be an issue?
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Try saving the PSD to the local hard drive and make some changes and hit CMD + S
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This worked for me. Thanks Ged
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This solution does not work.
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I'm having this problem. I've tried resetting preferences on quit and saving it to the local hard drive. I'm still having the same problem—EVERY time I hit CMD+S. So frustrating!
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Pleas post meaningful screenshots.
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I'm having this problem too. It always wants to "Save As" instead of doing a standard save.
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Please read this (in particular the section titled "Supply pertinent information for quicker answers"):
https://forums.adobe.com/docs/DOC-7044
What have you done for trouble-shooting so far?
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html
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I have this issue, too. I only save locally to my MacBook Pro's hard drive. Let's say I start with a JPG, then I add a layer and make some edits. I do a "Save As" to save the file as a new .psd file. Then I make some other revisions and hit Cmd-S to do a regular save over the current .psd file. It brings up the "Save As" dialog again... The *next* time I do a regular save, however, it tends to work. I don't know why it takes an extra step, though...
Been happening for quite some time now.
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I'm seeing the same issue but only seems quite recent. Saving to internal drive. I saved same file to external and it worked as expected.
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Am having this problem, as well. I just spoke to Adobe customer service, who said that clicking on "Edit Original" in Lightroom dialogue box tells Photoshop to find the original wherever it is on the computer. Thus, when you save it in Photoshop, the image isn't saved in Lightroom. Hence, the "save as" prompt. He demonstrated that if you select "Edit a Copy with Lightroom Adjustments," the image will be saved to Lightroom. Indeed, he is correct. He further assured me that this has been the procedure going back at least two years. This is not my experience, however. All my teachers and online tutors use "Edit Original," which were then saved in Photoshop and Lightroom. At least now I can do my work by selecting first option, "Edit a Copy with Lightroom Adjustments," but will explore this further. Here in the forum, I have not seen anyone solve the issue in this manner.
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I've had this problem off and on as well, since installing Mojave.
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I am having this same issue but not using Lightroom so that is not the problem.
I cleared preferences, but it did not resolve it. As with many here I am used to regularly pressing CMD save. It always pops up as "Save As". Frustrating.
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What [cursing removed] ADOBE?????? I'm having this problem, too.
Every time I click SAVE, it brings up the dialogue box for "SAVE AS".
I'm working on a flat JPG...and the file is on my local hdd...but when I click save, it brings up the "Save As" box, and it's default is a .PSD....so I have to manually change it back to JPG. [ removed]
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Nancy OShea, your post seems to be empty – was that symbolic or the result of a mis-click?
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I'm still waiting for the day when I can reply with just a single exclamation mark or ellipsis. But this is even cooler
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Could you please post a screenshot with the pertinent Panels (Layers, Channels, Options Bar, …) visible?
Your file appears to violate the jpg-standard but why would you even edit and then save a jpg, thus aggravating the compression-damage?
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If you open a JPEG, I'd EXPECT a Save to produce a Save as box if you do anything except the simplest of edits, because JPEG cannot hold all the Photoshop editability. The choice of Save as forces you (hopefully) to save a PSD copy for your work before making a final JPEG. Photoshop isn't a JPEG editor, exactly.
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No, this was happening when saving photoshop files.
Best,
Jim
On Tue, Aug 6, 2019 at 6:23 AM Test Screen Name <forums_noreply@adobe.com>
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Unfortunately, multiple people with entirely different problems have now joined this thread. Mr. Rubber is opening JPEGs, in which case this is normal, expected and desirable. Others are opening PSD files, for which this isn't normal, and still others aren't clear which...