1 Reply Latest reply on Apr 26, 2018 12:25 PM by AnandSri

    Junk Characters

    jamess17061047

      I am trying to print a large pdf file that I downloaded from a website.  Many of the pages are printing junk characters in the text.  What is happening and how can I fix this problem?

        • 1. Re: Junk Characters
          AnandSri Adobe Employee (Admin)

          Hello Jamess,

           

          We apologize for the inconvenience caused, as per the description above, when printing a PDF, you are getting junk characters in the PDF, Is that correct?

           

          You get junk characters or gibberish fonts if the fonts are not embedded or they are not available in your system,

           

          Try the following steps:

          1. Click on Print.
          2. Select Adobe PDF as Printer.
          3. Click on Properties/Preferences.
          4. Uncheck the box next to Rely on system fonts only; do not use document fonts.
          5. Select OK.
          6. Save the PDF.
          7. Try Printing the PDF again.

          Check if this brings any difference.

           

          You can also refer and try the suggestions from the following Adobe discussions Printing Gibberish

          Gibberish or garbage characters on printed PDF document (Print Production)

           

          Make sure that you have the latest updates installed for Acrobat from help>check for updates, reboot the machine after installing the updates.

           

          If the issue persists, please share the following details:

           

          Let us know how it goes and share your findings.

           

          Regards,

          Anand Sri.