We apologize for the delay in response to your query.
With the Adobe Acrobat DC you should get access to the Fill & Sign as well as the Send for Signature tool. As shared above that the app is not functioning with any of the document used for sign, then you may try the troubleshooting steps suggested below-
1- If working on Windows computer then try repair installation, Open Acrobat>Help>Repair Installation.
2- Still doesn't work, then uninstall the app using cleaner tool- Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
and install again through- Download and install Acrobat DC subscription
Let us know if it still doesn't help.
No this does not help as I am using a MAC with OS - not Windows - so there is no Repair Installation (mentioned this in original message). I have tried re-installing the software - still no fill and sign.
Can you offer any more help?
1 person found this helpful
Thanks for sharing the update. Have you used the cleaner tool to uninstall the application? If not, then would you please use the cleaner tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs once and then reinstall the app?
Also, could you please share the screenshot of the page where all the "Tools" listed? https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot
If nothing helps, would you please check the same enabling "Root Account"? How to enable the root user on your Mac or change your root password - Apple Support
Let us know if it makes any difference.