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When applying hand written signature, page must be magnified to at least 77% in order to select a signature?

New Here ,
Oct 03, 2018 Oct 03, 2018

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When attempting to apply a hand written signature to a document page, the page cannot be magnified less than 77%. If the page is less than 77% and the signature icon in the Tool bar is selected at the top of the page, the signature can only be typed in and no saved signature appears for the selection. If the page is magnified to over 77% and the signature icon in the tool bar is selected, a dropdown of hand written signatures available for selection appear. Is this correct or am I missing a setting somewhere? This is on the most recent Adobe Pro DC update.

TOPICS
Security digital signatures and esignatures

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Adobe Employee ,
Nov 16, 2018 Nov 16, 2018

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Hi blakeg,

As per the issue description mentioned above, you are facing issue when trying to apply a hand signature on a pdf, is that correct?

Could you confirm if you are applying handwritten signature using "fill & sign" option?

Does this happen on a specific pdf or with all the pdf files?

Would it be possible to share the screenshot of the issue( when applying handwritten signature on a pdf) with us? To share the screenshot here in the forums, refer to the steps given in this link: https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

Operating system you are using- Mac or Windows?

Let us know if you need any help.

Shivam

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