29 Replies Latest reply on Nov 5, 2018 12:54 PM by Trent Happel

    Premiere pro CC19 : Fails importing quicktime Prores Files from Blackmagic Video Assist 5" recorder

    movieriders Level 1

      Hi everybody,

       

      I've just updated Premiere Pro CC to the 2019 version, starting a fresh project, and trying to import footage from my Blackmagic Video Assist recorder.

      But it fails with this message :

       

      Capture d’écran 2018-10-16 à 09.48.07.png

      The file was copied with Shotput Pro, and plays fine in CC2018 version, and in the finder. I've tried with other ProRes files from the recorder, and the problems remains the same. I tried with other Quicktime Prores files, generated with media encoder, and they play fine in CC2019.

       

      I deleted Media Cache files and co. But the issue remains the same.

      Is this may be related to a bad metadata in the BM QT file ?

       

      Thanks for your help !