22 Replies Latest reply: Aug 6, 2014 3:06 AM by tamitamtararam RSS

    Login Problem Flash Media Admin Console

    adninjastrator Community Member

      New to FMS, testing FMS Developers versions.

      Connect and Live stream works fine using FMLE.

      Problem is I'm not sure how to get logged into the Admin Console.

      I'm not sure about what the "Server Name" is or the "Server Address". Is that just the IP address or the IP plus something else? How can I tell?

      FMS install was done by tech at hosting company and he forwarded this info:

       

      ----------- Install Action Summary -----------

      Installation directory = /opt/adobe/fms

      Flash Media Server Port = 1935,80
      Flash Media Admin Server Port = 1111

      Apache Install = Yes


      Administrative username = ******
      Administrative password = ******

      service owner = nobody

      service user = nobody
      service group = nobody

      Run as daemon = Yes
      Start Flash Media Server = Yes

        • 1. Re: Login Problem Flash Media Admin Console
          Petro O. Bochan ACP

          Server Name - is just an array of multiple servers you can be working with. I, for one, have 3 at the moment - named "local", "remote", "client's name". So I simply use the dropdown to pick the backend I need at the moment.

          Server Address: paste the address you used with FMLE but without any appplication/instance name, e.g. 192.168.32.40, or mycorp.com.

          Username - Administrative username = ******

          Password - Administrative password = ******

           

          Also make sure port 111 isn't blocking you.

          • 2. Re: Login Problem Flash Media Admin Console
            Petro O. Bochan ACP

            Sorry, it's 1111, not 111.

            • 3. Re: Login Problem Flash Media Admin Console
              adninjastrator Community Member

              Thank You for your response Petro!

              I used both the dot notation IP address and the mycompany.com for the server address and still cannot log in. According to the info the hosting company tech sent me, port 1111 is the Server Admin port.

              I'm leaving the Server Name as the default "Server 1". Do I need to change the name, give it a name, or what? But how can I do that if I can't log into the Admin panel? Or will Server 1 work just fine as the Server Name?

              Best wishes.

              • 4. Re: Login Problem Flash Media Admin Console
                Petro O. Bochan ACP

                The fact that FMLE can connect to your FMS but admin console can't is mutliple-reasoned:

                - wrong credentials;

                - blocked 1111 port;

                - you name it.

                Also, I wish it was the Win machine, I never used LAMP with FMS.

                Regarding Admin Console Server Name, you can either leave it intact or change it to whatever you wish even with an unsuccessful connection - just click 'Ignore' on your unsuccessful connection attempt, then click on Manage Servers, click 'Server 1' and then click on 'Edit server login information' (AB button). Although this does give you the option for editing the server info, it's nevertheless useless since you can't login.

                I have no clue how Linux works, but could you try logging into your remote machine and try using the Admin Console on localhost (if such notion exists with Linux)?.

                • 5. Re: Login Problem Flash Media Admin Console
                  SE_0208 Adobe Employee

                  You can keep Server1 as it is or give different name - like Petro said it does not matter. What matters is what you put in Server Address text box , Username and Password text box.

                   

                  So

                   

                  Server Address should be like Petro said , IP address you used for connecting to live application using FMLE after removing application name/application instance i.e. example x.y.z.w

                   

                  Username  = Administrative username i.e. ****** (passed by tech)

                  Password =  Administrative password i.e. ****** (passed by tech)

                   

                  Then click on Login and you should be able to see what's happening at your server using admin console.

                   

                  Also check with your hosting company if they have not blocked port 1111 (to check this try telnet <ip address> 1111 - if this fails that means port is blocked)

                   

                  Also you can try running following command in your browser - http://10.192.23.162:1111/admin/ping?auser=admin&apswd=admin ( please replace admin with correct user and password)

                  • 6. Re: Login Problem Flash Media Admin Console
                    adninjastrator Community Member

                    Thanks for taking the time to reply!

                    Still no luck on getting connected but you brought up "wrong credentials".

                    One of the main reseasons I'm trying to get into the Admin Console to to check what the "Credentials" are. Are they just the Admin login username and password? Are they something else that needs to be set?

                    I'm trying to get the encoding software Wirecast to connect to the FMS but keep getting the error message "Cannot connect, check credentials or tokens".

                    To connect to the FMS with FMLE, no credentials or password/username is required. So I'm not sure what Wirecast is asking for. But perhaps since I can't connect to the Admin panel either... they are related problems.

                    I've asked the hosting tech who did the install to verify that port 1111 is open and see if he can log in directly on the machine using server address localhost.

                    Will update with progress.

                    Best wishes!

                    • 7. Re: Login Problem Flash Media Admin Console
                      adninjastrator Community Member

                      Thanks for your time and advice! I really appreciate it since I know so little about dealing with servers.

                      No luck with the ping...

                      I've contacted the hosting tech to verify that port 1111 is open and asked him to attempt to log in at Admin Console.

                      Not sure if he's working on it now or if I crashed the login page but now, the login dialog box doesn't even come up, just a blank page..loading..loading..loading...

                      This is going from bad to worse!

                      Have you had any experience using Wirecast with FMS? I can't connect to the server, keep getting "check credentials/tokens", so I'm wondering if the two problems are related.

                      Best wishes!

                      • 8. Re: Login Problem Flash Media Admin Console
                        adninjastrator Community Member

                        LATEST UPDATE!!!

                         

                        Just received this from the tech:

                         

                        From what I understand, I think port 1111 is an internal communication port and not accessible from the outside..? From the main page, there is a console link which brings you to http://adobe.marunde-muscle.com/fms_adminConsole.htm and from there I think you have to define the parameters to begin managing the installation.

                         

                        Does this mean anything? Is he/we on the right track?

                         


                        • 9. Re: Login Problem Flash Media Admin Console
                          in-sik,Nam Community Member

                          press Windows key+R

                          cmd (enter) -> cd\ (enter) -> cd windows (enter) -> cd system32 (enter) -> net start FMSAdmin (enter) -> net start FMS (enter)

                          • 10. Re: Login Problem Flash Media Admin Console
                            Adrian_NA Community Member

                            You do not need to go inside the windows\system32 dir to issue net stop/start commands.

                            • 11. Re: Login Problem Flash Media Admin Console
                              in-sik,Nam Community Member

                              Need when FMS can't run at windows.

                               

                              windows start -> all program -> adobe -> Flash media server4 -> Stop Adobe Flash Media Server 4, Stop Adobe Flash Media Administration Server 4, Start Adobe Flash Media Server 4,Start Adobe Flash Media Administration Server 4

                               

                              Sometimes there not run.

                               

                              There are run from "command(cmd)"

                              so i used cmd -> move system32 folder and run .exe

                              • 12. Re: Login Problem Flash Media Admin Console
                                SE_0208 Adobe Employee

                                Yes most deployments dont allow 1111 to be open to public. So can you access the page the tech (http://adobe.marunde-muscle.com/fms_adminConsole.htm)  has passed to you. But again if port 1111 is not open to outside world and you are trying to access it from outside the deployments firewall - i dont think you would be able to login into Admin Server,

                                • 13. Re: Login Problem Flash Media Admin Console
                                  flabbygums

                                  I'm having same issue: Cannot login to Admin panel after following instructions from Kevin Towes tutorial on FMS on Amazon. The RTMP and HTTP streaming video works on the index page, but admin will not open for me no matter what I've done in the .ini or users.xml. I've triend opening ports, permissions etc... bout to give up

                                   

                                  I have a question.. in the FMS.ini file, it shows this:

                                   

                                   

                                  # IP address and port Flash Media Admin Server should listen on

                                  # For example:

                                  #    SERVER.ADMINSERVER_HOSTPORT = :1111

                                  #

                                  SERVER.ADMINSERVER_HOSTPORT =

                                   

                                   

                                  Why does this say "IP address and port" yet has an example only showing a port of :1111 ?  And should I be including a colon as the example shows?  Should this really be xxx.xx.xx.xx:1111 or is the FMS.ini's comments wrong perhaps?

                                  • 14. Re: Login Problem Flash Media Admin Console
                                    SE_0208 Adobe Employee

                                    If you fms.ini shows

                                     

                                    SERVER.ADMINSERVER_HOSTPORT =

                                     

                                    that means there is no port which is configured for Admin Server. You need to change SERVER.ADMINSERVER_HOSTPORT = to SERVER.ADMINSERVER_HOSTPORT = :<port>

                                     

                                    So if you choose to use port 1111 - you need to have

                                     

                                    SERVER.ADMINSERVER_HOSTPORT = :1111

                                     

                                    and also make sure your Server machine firewall allows traffic on 1111.

                                     

                                    The example is correct - it needs to be with colon. It is actually SERVER.ADMINSERVER_HOSTPORT = <IP Address>:<port> but <IP Address> can be blank which indicates you are using localhost so it will bind to default network adaptor. If you want to specify IP you can find out IP of you server machine and can choose to configure it as SERVER.ADMINSERVER_HOSTPORT = <xx.yy.zz.ww>:<port> where <xx.yy.zz.ww> is IP address of your machine.

                                     

                                    Hope this makes things clear for you.


                                    • 15. Re: Login Problem Flash Media Admin Console
                                      agabriel22

                                      I'm having the same issue too: Cannot login to Admin panel after following instructions from Kevin Towes tutorial on FMS on Amazon. The RTMP and HTTP streaming video works on the index page, but admin will not open for me no matter what I've done in the .ini or users.xml. I've triend opening ports, permissions etc... I'm about to give up too.

                                       

                                      I've added a username, password, port :1111, updated the security profile to allow port :1111, restarted both the FMS server and the admin server and I still can't log in. Any ideas? Please help.

                                      • 16. Re: Login Problem Flash Media Admin Console
                                        ShivenK Adobe Employee

                                        Dont give up so soon

                                        What version of FMS on AWS are you using?

                                        Also send me your Users.xml.

                                         

                                         

                                        -Shiven

                                        • 17. Re: Login Problem Flash Media Admin Console
                                          agabriel22 Community Member

                                          Shiven, Thanks for the quick reply. I'm using FMS 4.5. I turned up some information on here about using FMS 4.5, that you can no longer specify a non-encrypted password. I tried using WinSCP to run the commands needed to generate the user but it doesn't allow you to use commands requiring user input. I had to install Putty, and run the commands there. I was able to generate a new admin with a password and got logged in ... at 1:15 in the am. Thanks for the help!

                                          • 18. Re: Login Problem Flash Media Admin Console
                                            stormpfp

                                            have the same problew

                                            win 7, 64, FMS 4.5

                                            localhost is work

                                            stream camera is work (test sample)

                                            but can't login to

                                            localhost

                                            admin

                                            admin

                                            • 19. Re: Login Problem Flash Media Admin Console
                                              ShivenK Adobe Employee

                                              Hi,

                                               

                                              Please take a look at this.

                                              http://forums.adobe.com/message/4435025#4435025

                                               

                                              Thanks,

                                              Shiven

                                              • 20. Re: Login Problem Flash Media Admin Console
                                                stormpfp Community Member

                                                just have tried this solution, it's not work.

                                                this is info from my log file

                                                 

                                                 

                                                 

                                                2012-06-0419:31:297112(e)2581279Assert failed in .\common\SecurePassword.cpp line 312-

                                                 

                                                 

                                                2012-06-0419:31:297112(e)2581279Assert failed in .\common\SecurePassword.cpp line 312-

                                                 

                                                 

                                                2012-06-0419:31:297112(e)2581279Assert failed in .\common\SecurePassword.cpp line 312-

                                                 

                                                 

                                                2012-06-0419:31:297112(e)2581279Assert failed in .\common\SecurePassword.cpp line 312-

                                                 

                                                 

                                                2012-06-0419:31:297112(e)2581279Assert failed in .\common\SecurePassword.cpp line 312-

                                                 

                                                 

                                                2012-06-0419:31:297112(w)2671165Failed login attempt from 127.0.0.1 at 04.06.2012 19:31:29.-

                                                 

                                                maybe it will be helpful

                                                • 21. Re: Login Problem Flash Media Admin Console
                                                  stormpfp Community Member

                                                  reinstall fms and it works. thanks to all

                                                  • 22. Re: Login Problem Flash Media Admin Console
                                                    tamitamtararam

                                                    it works, but temporary for me... i can't login again after reboot.. how about you?