6 Replies Latest reply on Dec 7, 2017 10:02 AM by Goos van der Veen

    XMP file failing to record changes from ACR

    simonw11624159

      I have an ongoing problem where I reopen a Canon .cr2 file in Adobe Camera Raw (ACR) but the settings from when I have worked on the file in the past are not there when I reopen the file. I am not the only person having this problem. Please see

       

      camera raw not reading previously saved XMP files

       

      By opening .xmp files in Word, having changed the extension to .txt, and reading the information within I have discovered a difference in the .xmp files that don't work. The top lines of the files that don't work are

       

      <x:xmpmeta xmlns:x="adobe:ns:meta/" x:xmptk="XMP Core 5.1.2">

       

      The top lines of the .xmp files that do work are

       

      <x:xmpmeta xmlns:x="adobe:ns:meta/" x:xmptk="Adobe XMP Core 5.6-c128 79.159124, 2016/03/18-14:01:55 ">

      It appears that somehow ACR is using two different versions of XMP Core to create the .xmp files. When the older one is used the program doesn't save the ACR data. I have verified this by looking down through the .xmp data. In an .xmp that doesn't work there are 57 lines of text when viewed in Word. In and .xmp that does work there are 285 lines of text when the .xmp is viewed in Word. The missing lines in the .xmp that doesn't work correspond to all the various items that can be adjusted in ACR.

       

      I'm running PC 2017.1.1 or 20170425.r252 x64 depending on which part of the about Photoshop window I look at. I'm on a late 2015 iMac running Mac os 10.12.6. I suspect that the versions of Photoshop and the OS don't matter much as this problem has been reported for years on your forums. See the above link.

       

      Might it be possible the problem is having multiple versions of Adobe Photoshop installed? I realize as I go to look at my Applications folder I have multiple older versions of Photoshop installed. Might ACR be finding the wrong version of XMP Core because of this.